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I have a Sony Handycam DCR-HC27E Camcorder which was working great until a few days ago. my problem is its suddenly not showing my recorded tapes, I was watching footage only a few days ago from my recent holiday, the images were starting to get grey stripes across the screen, thought this was due to a low battery, put in a new one, still no images showing. Put in other prrecorded tapes they are showing nothing as well. Then I tried to record which works fine, but when I played it back its still a blank blue screen no images showing at all. Can you help.

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The gray strips usually mean the camera has dirt video heads - if it hasn't been dropped. Get a head-cleaning tape from Radio Shack or Best Buy, and run it a few times. If that doesn't do it, it'll have to be cleaned by a repair shop. Off brand tapes sometimes can cause this.

Posted on Jul 06, 2008

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