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I use my hp psc 1310 series printer with my computer, but it has quit printing computer documents. While printing a document today, I decided to cancel it and pressed the "Cancel" button on the printer. That document is listed "in queue" but it will not let me cancel it or continue it. I can't print other computer documents either. The "Copy" and "Scan" buttons will copy a hard copy. I have turned off and restarted both the printer and the computer but neither helped the problem.

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By following the directions on HP Diagnostic Utility, I was able to solve the problem.

Posted on Jul 06, 2008

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Posted on Jan 02, 2017

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WHY DOES MY DOCUMENTS ARE ALWAYS IN PENDING STATUS WITH MY hp psc 1310. wHAT DOES IT MEAN WHEN THERE IS OFFLINE STATUS OF THE PRINTER?


It means your printer is not connect correctly to your computer. Can be various problems.
1) Make sure when you print that you select that specific printer as more than printer can be installed on your computer. 2) Go to control panel and set that specific printer as default if there is more that one printer installed on your computer (3) Make sure your printer is power on (4) make sure the USB cable if you use use cable is well connected - sometime they tend to pull out a bit without you seeing it, just push it back in (5) Try another port on your computer (6) re-install the software (7) if you are using a network printer this becomes another ball game - please confirm if you are using a local printer plugged into your computer or if you are printing over a network. Cheers!

Jun 14, 2014 | HP psc 1310 series

1 Answer

Status - deleting printing


Sometimes a job will get stuck. If rebooting does not work, right click My Computer > Manage. Go to Services and Applications > Services. Stop the Print Spooler.


This will need to be done by an IT admin if the printer is at work and on a print server. Don't forger to start Spooler.

Jan 24, 2013 | HP psc 1310 series

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I downloaded HP PSC 1315 All-in-One Print/Scan/Copy Device Printer but on my pc it is showing HP psc 1310 series .is it the same ?.i am not able to print a word document ,when i click print it goes to...


1.Download from here the correct driver

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=374569&lang=es&cc=mx&taskId=135&prodTypeId=18972&prodSeriesId=360489

2.Uninstall all about hp printer software that you have

3. Power cycle the Pc

4. Reinstall the new downloaded driver

5. Finally plug in the printer and turn it on

Aug 15, 2010 | HP PSC 1315 All-in-One Printer

1 Answer

My hp psc 1310 all in only prints half of my document why is this?


Remove and reinstall the print driver. Make sure you have the latest drivers ... visit www.hp.com/support

Feb 21, 2010 | HP PSC 1315 All-In-One InkJet Printer

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Printer wont print


Just a suggestion, if you had another printer connected before this one - or the default printer is still set as default - when you click, ' Print' you'll need to select your HP 1315 as the printer you want to use to print your document.

If that's not the problem and you need further assistance, click here:
http://bit.ly/dsX0dX

Jan 10, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

How to print borderless 5 x 7 pictures using an HP psc 1310 series printer I'm using 5.0" x 7.0" hp premium glossy photo paper and a hp psc 1310 series printer and i cannot align the paper properly to...


Open printers window, right click on the psc printer icon , select printing preferences, click on paper\quality tab, select the paper size as 5x7, check the option as borderless printing and click on apply and then oK...
Try to print ,,,

Dec 07, 2009 | HP PSC 1315 All-In-One InkJet Printer

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I have an HP printer scanner 1310 series. Have trouble with printing. It will run about 3 blank pages through before it will print. Then it will run a page part way through so have to open back to get it...


Hi Audrey-

There are many things that will effect how your printer handles paper. The most overlooked being the size of the document or image to be printed. If the image or text bleeds over the edges (left, right, top, bottom) of the document, several sheets can be ejected before the "visible" printing takes place. Often those first few pages look blank, but actually are the outer edges of your picture or text. If you are printing a large picture or large text document, this may be your situation. Try printing a document with just a few words on it (like a small email) as a test.

The second most common culprit is dusty, dirty feed rollers in the printer. Consult your HP 1310 series manual for instructions on cleaning the feed rollers, or consult this general cleaning article on HP.com. HP PSC 1310 All-in-One Printer series cleaning

The type of paper can also effect how many sheets are pulled into the rollers. Is the paper new?, Thick?, Very thin?, or is it the same ol' printer paper you've always used? Either way, remove the stack of paper from the feed tray, "fluff" it by fanning it (like flipping through a book very quickly, or the way Superman counts a stack of money!) and replace. Print a test page.

Let me know if this helps!

Dec 29, 2008 | HP PSC 1315 All-In-One InkJet Printer

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