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Cannon i 860 can't get the cyan to print - have run cleaning operation several times deep cleaning @ least twive & checked ink tank visually put new ink tank in put a Q tip to the head there is ink - I'm stuck

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Then try this, it works for me!!!
Canon will hate me for this.

1. Remove ink cartridges.
2. Remove print head.
3. Go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head being careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air-dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.

Posted on Jul 06, 2008

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