Question about MP3 & Digital Media Players
Mp3 repair services generally cost more than the player itself -minimum $229.00
Is the computer recognizing that you have an mp3 player plugged in? If not, either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If the pc does recognize the player, and it is not syncing, then the songs you are trying to load are in the wrong format, or your music service subscription has expired/doesn't have high enough rights.
Posted on Jul 06, 2008
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