Question about Kenmore Elite 45986 Front Load Washer
We having been having a problem with our Kenmore ELite HE3 either going into SUD and then eventually changing to F2 or just going straight to F2 for a couple of weeks now. I would stop the cycle, let it 'rest' for a couple of hours (anything less was too soon) then go through a drain and spin cycle. Until yesterday, that worked.
We thought it was an issue caused from DH cleaning up a spill of LOTS of liquid detergent with several beach towels, not telling me they were soaked with detergent, and me running them through a wash cycle. Clearly, this would cause a SUD message. We have pulled the drain hose out of the wall drain and now hav it drining into the utility sink to make sure it was a machine issue and not a plumbing issue. We also opened the top, unplugged and and replugged (?) to reset the computer.
I just ran an empty load with no soap to see if the machine would complete a cycle. No go. Everything is fine until the last drain and spin. One thing we have noticed is a rattle in the pump that sounds like something being bounced around in there when the pump is running. The pump is not overheating as far was we can tell. Is there a way to remove the pump and see if there is an obstruction that we can remove? I am about to head off to the laundrymat with about 10 loads of clothes.
Based upon your description, the drain pump has either failed or become clogged.
To check the pump, remove the bottom access panel (three screws along the bottom panel). There you will find access to the pump clean-out.(Large,white screw cap) BE READY TO CATCH LOTS OF WATER. CAREFULLY AND S_L_O_W_L_Y unscrew the pump clean-out, catching and discarding the water. When the water flow finally stops, completely remove the clean-out filter. Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris.
If you need further assistance, let me know
Posted on Jul 05, 2008
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Posted on Jan 02, 2017
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