Question about HP ScanJet 3500C Flatbed Scanner

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Got disconnected from Baski

Need Basti

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  • Beeper88 Jul 05, 2008

    Yes, I was downloading a huge file HP H10025 and lost Basti who was helping me. I don't think it worked as my scanner still doesn't work. I lost talking to him...I am so frustrated. I paid $14.95 for this and I want it taken off my bill. Are you able to do this?

  • Tim Babcock
    Tim Babcock May 11, 2010

    Do you need drivers?

×

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  • HP Master
  • 2,794 Answers

The bill you can get out of by contacting customer service.

Make sure you uninstall all scanner software.

This is the web page for Windows XP for your scanner. There is quite a bit of software there:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&lang=en&dlc=en&product=73488

Posted on Jul 05, 2008

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