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Remove battery. Install back. Hold down power and volume down button until it starts, immediately release the power button and it should go to reset screen. use volume button to scroll down to factory reset. select with power button.
Hi. Unfortunately you'll have to do a hard reset on the phone. It will delete your phone's user data and apps to the factory default when you first started using it. To do this, put off your phone. Press Volume up button+Scroll Button+Power Button, all at the same time. As soon as the phone starts, release the power button but continue to press the Volume Up+Scroll Button until the green Android avatar appears. Then release the buttons and scroll down (using power button) to the text words "wipe data/factory reset". Once highlighted, press either power button once or scroll button. Another page appears. Scroll down to "Yes--delete all user data". Press scroll button once or power button. Phone will start wiping data. Once the words "reboot system now appear", click on them by pressing either the scroll button or power button once. Phone will then reboot to the factory default pages. Follow instructions from there according to your preferences. Remember to activate both your Samsung Account and Google Account in order to access Play-Store and other internet functions. Good Luck!
if you press and hold your menu button and get to your desired application (or use the convenience buttons) there are some applications where you can scroll using the spacebar (only between sections) if its a conversation press "t" (for top) or "b" (for bottom) otherwise if you want to scroll to a conversation you'll have to compose a new sms to desired contact and the extisting conversation will show up (for sms) and as for bbm just search the contact and click it. I had that problem with my curve and didnt even try to get it fixed in the beggining it would do that occasionnally but eventually it just failed completely so i bought the bold. You can try getting it fixed but nothing guarantees it wont happen again. hope this helped
My best guess is that you touched that area with wet hands and little water got inside and corroded the circuits. Regardless, the phone needs to be opened and cleaned on those buttons and on the contacts
All you need to do is this. 1. Switch your mobile phone off then switch it on again. 2. Click the MENU button which is the top left keypad (the silver colored one) 3.Scroll down once, then to the right once. 4. Click the MENU button again. 5. Scroll down twice. Click MENU button. 6.Scroll down once or twice and click MENU button again.
This should either reset your theme to the default themes.