Question about SanDisk Sansa e260 MP3 Player

1 Answer

Blue ring of death

My sansa mp3 player model: e260 stopped working it want do anything but turn on the volume ring I know the screen works but it want bring anything up I can't get it int to recovery mode and my computer barely even registers it and the places it does it calls it a tango digital media platform so I don't know what to do, anything you can do to help would be greatly appreciated.
thank you

Posted by on

  • samuelmorgan Jul 07, 2008

    its not a problem with the usb port it does not have a drivers it no the recovery trick does not work did you even read the hole e-mail my computer is registering it the problem it only registers were I don't now what to do with it.


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Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.

Posted on Jul 06, 2008

  • Corey Knoettgen
    Corey Knoettgen Jul 07, 2008

    The volume + method normally causes Windows to load the correct drivers, so don't get snippy with me.

    Uninstall the incorrect Tango driver, and re-run your installation CD.

    Sansa no longer carries the driver on their website. There are a few other people who have asked the same question about drivers for this player, so I would go back in the Fixya archives, and see if any of those outside websites work.


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