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New pc. daughter put in a password, no password disc, cant remember what password she used. cant get in now, vista home premium.

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My daughter has lost her windows login password(vista}


There is software for sale that will remove the password. A bit expensive! Maybe a cheaper option to install a fresh copy of Vista from the recovery partition and restore your backups to the new system as all data will be lost. If you have no backups, purchase a new external hdd, install it in the laptop, put Vista on it and put the old drive in the caddy. You can then copy your data over to the new hdd, or purchase the software to unlock the windows password.

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Hello kelvinvu, according to the information that I gathered from this computer model, it has Windows Vista 32 bit home premium installed on it. Windows XP is an older operating system so you can't "upgrade" to it. You could however install a fresh copy (more likely completely erasing all your previous information on vista and data files) or you could upgrade to Windows 7. Since you are using "Windows Vista 32 bit home premium", you have to upgrade to "Windows 7 32 bit home premium" or better. So if you were trying to "upgrade" to Windows 7 Home Basic, it will not allow that since it considers that a downgrade in the Operating System. You should actually be able to pop in the Windows 7 Home Premium CD while vista is running and start the upgrade process pretty painlessly that way. Just access the CD and walk through the menus for upgrading Vista to Windows 7. As a reminder, you must use the 32 bit discs. If you try and use the 64 bit discs (a different operating system as far as windows is concerned) you will have to go through the same process of installing a new version of windows (not upgrade). I hope this has solved your specific problem kelvinvu, have a great day!

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try to boot up in safe mode, keep pressing f8 till a menu appears and use the arrow keys to select safe mode. Then press enter. Once the windows login screen appears choose Administrator to log in. Then click the start menu button (the microsoft flag button) in the bottom left of the screen and click control panel, choose user accounts, then choose add or remove user accounts. Click yes to allow , then click on your daughters aunts account and click remove password. Now restart the pc and you will not have to enter a password.

If you dont have the administrator account to log into you will have to reply with the exact make and model of computer as you may have a recovery partition to restore the pc back to how it was when it was first purchased

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I have sony vaio laptop my operating system was vista home premium before but 2 days back i just installed windows 7 in my laptop through tht custom way and now i cant open my files which i had stored...


did you create a recovery disc before you upgraded the os to windows 7? if not, then you can purchase a recovery disc from sony's parts department

800-788-7669

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Go into safe mode and enter through Admin account which is normally with out password

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Your ACER Extensa should have come with a recovery CD. Just boot up to that CD and follow the instructions.

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OK. Hi, You can actually keep upgrade but you have to buy a license from Microsoft.

When you are asked to register you can option to call 800 phone number & explain that you want a license for a second computer. They can issue a new key to activate your upgrade.

Hope This helped If you need more assistance please comment back. Please rate. Good Luck!

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