Question about Dell 942 All-In-One InkJet Printer

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Cartridge error screen reads "cartridge error" , replaced color cart. but will only print in black!!

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  • 56cruser Jul 19, 2008

    My DELL AIO 942 was working fine, when suddenly started getting "cartridge error" message on screen, and now won't print at all. I've tried reinstalling cartridges and unplugging printer, hoping it would reset, but nothing changed.

  • Anonymous Oct 17, 2008

    None of the described remedies helps at all.

  • will164 Nov 09, 2008

    I have replaced the color cartridge twice and still get same message "Cartridge Missing"... I have cleaned the heads via the clean program that is part of the printer as well as cleaning the cartridge heads with alcohol and q-tips, but still this printer only prints in black and continues to display the same message..........help

  • Anonymous Nov 20, 2008

    I have the same problem even with new cartridge from Dell

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  • 36 Answers

Try reseating the cartridge & also reseat the power brick assembly.....also if u hv the factory installed cartridges....try installing those & chk if u still get the error...

Posted on Jul 06, 2008

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I have HP Deskjet D2466 Printer and when i want to print with color cartridge, the black color would be printed as blue color... My black cartridge was exhausted so i only can printed with color...


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this error refers to the black ink cart not being detected . 

possible the new cart has a some fault on it ., u can confirm it by checkin for any defetc , leak on the cart itself or test the printer with another black cart , (if u hav one ).

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do you have an error code on the display. plz give us some more details.

Some quick hints:
-Is the cart secured by help of the colored latches (you should hear a clicking sound).
- Do you use generic carts? might be a prob of air ventilation = drill a hole on top of the missing one.
-did you tell the printer that you have changed the cart by pressing 1 for yes?
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2 Answers

Lexmark x6100


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Good luck and dont forget to rate me!!!

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It seems that another cart is empty. Check all cartridges when printer is off. And yes, you do need the color ones to print in bk.

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Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.

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