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CANON BJC-85 DOES NOT PRINT

Connection and software good.
Behaves normally except no ink is deposited on the paper.
Installed new cartridge and tanks.
Still - no print.
No blinking error light.
Does not stop as happens when the ink tray is full.
No problem talking between computer and printer.

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  • 49 Answers

Try this to clean the print head;
Canon will hate me for this.

1. Remove ink cartridges.
2. Remove print head.
3. Go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head being careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air-dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.

Posted on Jul 06, 2008

  • Karl the Fish Jun 11, 2013

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Posted on Jan 02, 2017

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1 Answer

Error E and 5


Number following "E"

Cause

How to correct

2

No paper. /
Paper does not feed.

If paper is not installed, load it and then press the <Black> or <Color> button. When paper is installed, check each of the following items and try printing again.

1. Confirm only recommended paper is installed.
2. Confirm paper is installed properly.
3. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.
4. Clean the paper feed roller to resolve the error.

3

Paper jam

Remove the jammed paper.
If paper jams frequently occur, check the following:

1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.

4

Empty ink tank

An ink cartridge is empty.
To cancel printing, press the <Stop/Reset> button.
To continue printing, press <Black> or <Color> button.
After printing completes, replace the empty ink cartridge.
Printing with an empty ink cartridge may cause the machine to malfunction.

5

The ink cartridge(s) is not installed. / The ink cartridge(s) cannot be recognized.

The ink cartridge may not be installed properly, or an unsupported ink cartridge may be installed.
Install a recommended ink cartridge.

Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing.
If one of the ink cartridges is missing, this error can occur.

7

The ink cartridge is not installed in the appropriate position.

The ink cartridge is not installed in the proper position.
Install each ink cartridge in the proper position.

8

The waste ink absorber is almost full.

The waste ink absorber is getting full.
Press the <Black> or <Color> button to clear the error and continue printing.
Printing can continue until the waste ink absorber becomes full. If the waste ink absorber becomes full, the machine will require service.

The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations.

9

A specified period of time has elapsed without receiving a response from the digital camera. / A print mode compliant with PictBridge is not selected. / A specified period of time has elapsed without receiving a response from the digital camera.

The machine cannot communicate with the connected camera.
Disconnect the cable between the machine and the camera to clear the error.
Check the following items, then try printing again.

1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.
If the camera does not support either one, the machine cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge.
Please refer to the camera instructions for more information about procedures required before and after connection to the machine.
3. There may have been no response from the camera for the prescribed time.
Re-connect the cable between the camera and the machine.

1 , 4
1 , 5

The ink cartridge cannot be recognized.

An unsupported ink cartridge may be installed.
Install only recommended ink cartridges.

1, 6

The ink level cannot be correctly detected.

A used ink cartridge may be installed, or the ink cartridge is empty.
Replace the ink cartridge.

Press the <Black> or <Color> button, to clear the error and continue printing without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate.

1 , 9

Scanning failed.

Scanning a document failed.
Check if the document is placed in the correct orientation / position and try the operation again.

2 , x
3 , x
4 , x

(Where x represents a number)

-

Turn the machine off, and remove the power cord from the electrical outlet.
Wait approximately ten minutes then plug in the power cord and turn the machine on.
If the problem is not resolved, the machine may require service.

Feb 18, 2012 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

My large black ink cartridge with not print correctly on my Canon Pixma MP830. All the other colors work fine. I've done numerous cleaning and deep cleaning. Then replaced the cartridge and it still prints...


Are your black ink cartridges genuine Canon ones?
Are the contacts clean when you remove the cartridge?
If not blow off with compressed air and a clean brush, if necessary.

Canon.com's site covers the verification that the cartridges are installed correctly below:


Issue: Black ink does not print
Solution: Confirm that the recommended ink tanks are installed properly MP800R / MP830


Replacing an ink tank When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. Recommended Ink Tanks:
mp500_supported_inks.jpg
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note:
    When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.


  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Check the ink tank. If the orange tape is as shown in Figure <1>, it is properly removed. If the tape is not removed (as in figure <2>, pleease remove the extra tape).

    03rq01807_01en.jpg

  6. Insert the ink tanks into the print head.

    Note:
    Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.

    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  8. Close the inner cover and the scanning unit (printer cover).

    Note:

    1. When closing the scanning unit (printer cover), be careful not to jam your finger.

    2. When starting printing next time, the print head cleaning launches automatically.
---

Jul 27, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Ink tanks are full printer won't print (paper is fed, page comes out blank)


Saw this problem once when the tape under the new cartridge was not removed. Suggest to make sure the cartridges are correctly installed first. If no luck try cleaning the printer heads with the printer software first... (and then physically if it didn't help). Also check if the ink at the head can "flow". (If the printer was sitting a long time unused the ink can gum up.) If these tanks are refilled / reused they might not be good... some tanks cannot be successfully refilled... have purchased printers where manufacturers recommend against this.

Jul 25, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Epson NX400 works but will not print any ink on the paper


did you remember to pull the tape off the print head before you installed the new cartridge?

May 28, 2009 | Epson Stylus NX400 InkJet Printer

1 Answer

Printing but blank pages coming out .


Take the ink cartridge out of the printer. On the bottom of the cartridge, there's a copper/gold surface with bumps and holes. Take a napkin or peice of paper and rub it on this surface. This serves two purposes - if there's any dried ink or blockage, it will help clean it, and it's a test to see if there's any ink left in the cartridge. On a normal ink cartridge, rubbing paper on the bottom would cause some ink to smear onto the paper. If nothing wet comes out, the ink cartridge is dried out or empty. You'll need to replace it.

May 19, 2009 | ASUS Intel 810E Chipset CUWE-RM...

1 Answer

My canon pixma 4000 lide won't print yellow, even with a new tank


I doubt your printer needs recalibrated. If one color is not printing, check the following :

1. Is the suspect ink tank snapped firmly into place?
2. Did you remove the sealing paper pull tab completely off of the tiny air hole on the cartridge? I've had this happen and found the paper or a small part of it to be still in place which prevented the cartridge from working.
3. Try using the maintenance tab on "control panel" "Printers" "properties" and do a cleaning of the print nozzles. Do a "Print test pattern" procedure to see how your progress is working out.
4. If all fails, try another yellow cartridge. It may be defective

Mar 18, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

PIXMA IP1500 - CANON PRINTER


Confirm that the ink tanks are installed properly When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head.
  1. Check that the printer is powered on and open the front cover.

  2. Wait until the print head moves to the center.

  3. Check if the ink tanks are installed properly.

    ip1500_ink_installed_correct.jpg


    Ink tanks installed correctly

    ip1500_ink_installed_incorrect.jpg


    Ink tanks installed incorrectly

  4. When installing the ink tanks, push the top of the ink tank until a click sound is made.

    Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.

    ip1500_ink_install_animated.gif

  5. Close the front cover.

Jan 09, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

1 Answer

S520 will not print in any color


If you have tried to print a nozzle check page and no ink has been deposited on the page, then it might be a bad logic board inside the printer or a faulty purge unit. Both parts are relatively expensive to purchase. You might be better off looking for a used Canon s520, i550, i850, pixma 3000, or similar model to use the remaining ink cartridges if you can locate one in good condition and not more than 40 USD. xcd187

Oct 03, 2007 | Canon S520 InkJet Photo Printer

1 Answer

Printer won't print


I have had a similar problem to this: I have had a BJC 80 for nearly 5 years and carried it around with my laptop using Win 98 and a par - par cable. It worked beautifully and successfully - so much so that when i saw a number of ink tanks going at very cheap volume prices in PC World i picked up a lot of them. Changing to an XP meant that i had to keep on using the par to par cable via a docking station but prevented my use of it with my new laptop - so when i brought it out of retirement it gave the blank printing problems yoiu described. By checking some error messages that it expected a black cartridge (which is what was installed) i found that inthe setup the software indicated it defaulted to colour cartridges. By changing this on the computer, it still printed blank pages but by changing the cartridge to colour it sprang into life when the set up asked for colour. I tried 2 other print heads which i had (3-4 years old) but still blank paper when printing to a black cartridge. I am now awaiting a new black print head carrier to see if it makes a difference. When trying with my laptop using XP and a par - usb cable it does not work at all. I have removed the sware driver for the Canon 80 and manually installed the one for the Canon 85 but no luck in printing to par - usb at this time

S Ranson

Nov 13, 2006 | Canon BJC 80 InkJet Printer

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