I don't know what happened. I tried to switch music from one folder on
my MP3 to another then something popped up when I tried to open the
folder. After I unplugged it from the computer, it wouldn't turn on
properly. Normally, when I turn it one, it says "Philips" on the screen
then goes to the menu. But now when I turn it on it says "Philips" and
freezes there, then I can't turn it off unless I reset it and it turns
on the same way!!! Please HELP ME!!!
P.S. The type is Philips GoGear SA178, and I just realized that my computer won't let me open up the file.
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Re: My MP3 Is Frozen
Unfortunately, this GoGear did not come with a recovery method. You can
go to www.usasupport.philips.com and enter in your model #. Go to
"software & drivers" section. see if it has a download for
device/firmware manager - but I believe this is the one SA model that
did not have one. Click on the "Repair" tab if you are able to load the
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well to start with, a knowing a Maker and a Model would be helpful to know but "MOST" mp3 players you can just plug in and "drag & drop" files to their folders(if they need them).
Could use a little more information on the make and model before i can give 100% answer, but here's a common way to "use it"
1) plug into the computer (turn on if it needs to, most don') 2) go to start >> my computer >> the drive of the mp3 player 3) open w/e folder you need at the time, ex: "MUSIC", if theres no folders then just make one and put music in it. 4) disconnect and unplug your mp3 player. 5) if there was not a "music" folder then most likely you will get an "updating media" or something similar on the mp3 players screen. if there was the music folder already there then you may or may not get that screen. 6) after the media is updated(if needed) then you may browse your music.
again though, this is on whats common, it may or may not work on yours, but if you tell me a make and model i can tell you how to get started on yours specifically. But, test that method 1st, if it works great =)
Unfortunately, this GoGear did not come with a recovery method. You can go to www.usasupport.philips.com and enter in your model #. Go to "software & drivers" section. see if it has a download for device/firmware manager - but I believe this is the one SA model that did not have one. Click on the "Repair" tab if you are able to load the software.
If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.