Question about Creative Labs ZEN SLEEK MP3 Player

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The buttons wont work!

On my zen sleek 20 gb the buttons other than the volume slider will not work, this includes the power button, i have tried to reset my player with the pin hole emergency switch and have attempted to format it wich did delete all my music but did not reslove the problem. PLease help me i am at the end of my rope with this thing!

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The hold/lock slider is engaged - double check your manual to see the position of it on your player and disengage it

Posted on Jul 06, 2008

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1 Answer

My Creative ZEN 8 GB has Firmware Problems


Try uninstalling Windows Media Player version 11 from your computer before trying to reload the firmware. It works wonders.

Aug 12, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

My creative zen sleek photo mp3 player is not being read by my computer.


Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Jun 03, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen Sleek Photo shows not connected>


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Clicking, though, normally indicates a hardware issue - call manufacturer to see if you are eligible for replacement.

-Tha Mp3 Doctor

May 26, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen frozen on one screen even after I've restarted it.


hard drive sounds bad. has it been dropped?
try to do a cleanup
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Creative Zen Sleek Buttons dont Work


I gave it a whack on the back of the MP3 player out of frustration, and lo and behold! it works fine! i don't think this is a very orthodox method, but i'm a bit happier now! I wouldn't recommend this as an everyday method of fixing it, but it's helped me.

Oct 29, 2007 | Creative Labs ZEN SLEEK MP3 Player

3 Answers

Creative Zen Sleek Photo 20GB


It's probably too late for your nees but for future users, push a pin into the rest hole on the bottom of the player while AT THE SAME TIME holding down the play and power buttons. Yes, I know you need three hands to do this. That should bring up a recovery screen Try "Clean-up" on that screen.

Oct 21, 2007 | Creative Labs Zen Sleek Photo MP3 Player

2 Answers

Hanged


try loading new firmware

· http://us.creative.com/support/downloads/



Oct 17, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Firmware


I think I found it for you: http://uk.europe.creative.com/support/downloads/welcome.asp?nRegionFK=&nCountryFK=&nLanguageFK=&action=next&MainCategory=213&SubCategory=214&Product_ID=14259&Product_Name=Zen+Sleek+Photo&x=24&y=7

Mar 28, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Mp3 wont turn on


wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."try the Reload Firmware option from the Recovery Mode menu? It makes a huge difference!

Seeing as how you can access Recovery Mode, can perform its disk operations, and seeing as how your computer does recognize it, it seems there's a good chance it's simply firmware corruption causing your problem.

Dec 27, 2006 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Zen sleek frozen after trying to delete songs


Why does technology make you work for what you already paid good money for? Have you tried going into Recovery Mode? You do this by holding down the Play/Pause button while triggering the Reset button. Once there, you have four options. Try selecting Disk Cleanup and then Reboot. You might need to re-Sync a few things but it's worth a shot. Good luck.

Dec 16, 2006 | Creative Labs ZEN SLEEK MP3 Player

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