Help on My M240

Unplug Sansa from USB, hit the Menu button on the side, go in to settings, then go to USB settings. Chnage setting from MSC to Auto Dectectg. This shoud fix it. When you plug the USB back in it will show MTP instead of MSC.

Hello,

Transfers onto the m240 can be done in 2 USB connection modes:
MTP mode: Media Transfer Protocol using software, e.g. Windows Media Player 10 or higher.
MSC mode: Mass Storage Class using Windows Explorer, looking in "My Computer" viewing the player as a removable disk.

Typically, songs put onto the player in MSC mode can not be viewed in MTP mode and the other way around.

Switching to MSC mode in the player's menu:
Look in the player under Settings Menus > USB > select MSC for using the "copy and paste" or "drag and drop" method for transfers in "My Computer".
When Auto Detect is selected, it depends on the configuration of the computer, what setup for priority has been installed.

Forcing the player into MSC mode:
1. Turn device OFF.
2. Facing the hold switch slide it to the right so an orange color would show putting the device on Hold.
3. Connect the device to the PC.

Information for the USB connection mode and how to make hidden files in XP and Vista visible, on the support site:
http://kb.sandisk.com/app/answers/detail/a_id/447

Manual for the m200 series players (readable with Adobe Reader):
http://mp3support.sandisk.com/downloads/um/sansa-m200-um.pdf

Need more help ? Don't hesitate to add a comment.

Because you are not including any system information about your computer or history of this problem I am only taking my best stab at this because I had the same issue at one time.


Make sure your M240 is not connected to the computer. Then go into the "settings" menu and then go to the "usb" part. Then Select "MSC" from the menu, instead of "Auto Select (or something similar). If MSC is already selected try changing to the other setting instead.

Then turn off your player and connect it to the Win XP computer and it will be fully recognized and you can then go to My Computer and see it there and use it. It also at this point should be recognized by WMP.

try this it is a driver for that specific MP3 player also if that download don't work search of Sansa M240 driver and other sites should be available for that driver to download

http://www.drivers.mrjuan.com/driver-5953-sansa-m240.html

Just select your operating system of course its XP download should start up hope this is helpful!!

Try resetting everything back to factory setting or download its drivers from the official website and install them.
That should fix your problem!!!!



Thank You!!!!!!!!!!!!!!

Go into the menu, into settings, then in, usb which should have the options of auto detect or MSC, try picking the other option and connecting it to the computer and then see if there are more songs that can be deleted. Let me know how this works out

hey guys goto to this webpage to download the installation disk web site this might help. I tried my best !

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

or

http://www.sandisk.com/Retail/Default.aspx?CatID=1532

Good Luck Guys

You need to switch the player to MSC mode. Got to settings -> USB -> MSC. Then you will be able to format the drive. If it is in MTP mode you can only tranfer files using Media player.

ENGLISH
I had the exact same problem listed in this thread.
This is what I found on another site to fix it.
Make sure your M240 is not connected to the computer.
Then go into the "settings" menu and then go to the "usb" part.
Then Select "MSC" from the menu, instead of "Auto Select (or something like that).
Then turn off your player and connect it to the Win XP computer and it will be fully recognized
and you can then go to My Computer and see it there and use it.


SPANISH
Tuve exactamente el mismo problema mencionado en este hilo.
Esto es lo que he encontrado en otro sitio para arreglarlo.
Asegúrese de que el M240 no está conectado al ordenador.
A continuación, entrar en el menú "Configuración" y luego ir a la "usb" parte.
A continuación, seleccione "MSC" en el menú, en lugar de "Selección automática (o algo así).
A continuación, apague el reproductor y conéctelo a la computadora Win XP
y se reconoce plenamente y se puede luego ir a Mi PC y ver que hay y lo utilizan.

I really dont know. Im only able to delete songs with MTC Auto detect doesnt work atall >