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I can get my mps player to work opn my coputer and i tried my old mp3 player and it worked idk why its not working

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  • serradell_19 Jul 06, 2008

    my philips gogear mp3 player its not working it doesnt let me put music or videos or photos on it my computer says it has an error but it makes that sound when you plug s ubs it and my mp3 player says "ok to disconnect"



  • Corey Knoettgen
    Corey Knoettgen May 11, 2010

    Some Philips mp3 players are not compatible with Vista
    go to www.usasupport.philips.com to see if yours is compatible

    If you have XP:
    1) Make sure you have installed the cd that came with the new player
    2) Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
    Wizard.


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Some Philips mp3 players are not compatible with Vista
go to www.usasupport.philips.com to see if yours is compatible

If you have XP:
1) Make sure you have installed the cd that came with the new player
2) Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Posted on Jul 06, 2008

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