Question about Canon PowerShot S5 IS Digital Camera

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Cannot copy large video files from Canon Powershot s515 to computer...

I find that if i take video that is larger than something that lasts 3 minutes, it will not copy from the memory card to my computer...it starts the copy process and takes forever but the session times out without actually transfering any of the video...does anyone have any advice, or know if there is somewhere i can take it to have them safely take the video off the camera for me and save it to disk or something?

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  • Hsirap Jul 20, 2008

    Hi,



    I have the same problem. I have a video file on my friends Canon Powershot camera of the size 774MB and its not copying on my systerm. Please help urgently.

  • k00chman Aug 21, 2008

    Took several photo's and 15+ min of video @ a Quick Silver/Beautiful Day concert and now can't download them to my computer.....not even the pics. Solution??? ...HELP!!!!!!

  • foo8 Sep 02, 2008

    I have a 3 minute video about 600MB+ on a Powershot SD870 IS and it won't transfer to my computer. This Powershot software is a POS.

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  • Master
  • 1,027 Answers

Get a USB flash card reader, and read directly from the memory card into your PC.

Posted on Jul 10, 2008

  • kadu_neil Oct 24, 2010

    Same problem here on canon-sx20is. Is there no other solutionh rather than using a card reader ???

  • nbk2hy6 Aug 29, 2011

    The following worked for my SX20 IS:
    Connect USB 2.0 cable between the camera and the computer. Turn the camera on.
    Wait until the camera icon appears as a mapped drive under 'My Computer'.
    In Windows Explorer, under 'My Computer' right click the camera icon representing your camera. Select 'Get Pictures'
    The 'Scanner and Camera Wizard' application will open.
    In the 'Welcome to the Scanner and Camera Wizard' screen. Click 'Next'
    In the 'Choose Pictures To Copy' screen, select your movies (they should have a black bar at the top and bottom of the thumbnail preview). Click 'Next'.
    In the 'Picture Name and Destination' screen, provide a name for the group (each file will have this filename and an index number). Using the 'Browse' button, navigate to the desired location. Click 'Next'.
    Your movies will begin to copy.
    In Windows Explorer, navigate to the selected destination and confirm successful copy of your movies.

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It is useless that you cannot copy it without using a card reader. Everybody should be able to transfer their files from camera to any computer anywhere, without having to bring anything but the usb cable.

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You can find a soft copy from Canon site, I can't email it due to the file size too large.
Click here to go to the .pdf formatted soft copy. Hope you know how to save one copy to your computer.

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