Question about RIM BlackBerry Curve 8310 Smartphone

4 Answers

Blackberry 8310 keypad locked

No response on keypad. Trackball moved up and down but no response to press to enter

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  • arabnwds Jul 20, 2008

    I took the battery out for a couple of hours, when it came back up there is a security test of something comes up then the facebook box is over the screen. It allows the curser ball to move but not click on anything.

  • Rubenboy22 Jul 27, 2008

    my rollerball works but i dont ave a response on the keypad

  • Anonymous Jul 29, 2008

    you guys find a fix? i got the same problem

  • kalebbutler Aug 05, 2008

     my trackball will move around but  the keypad doesn't work


  • rmaltez Aug 17, 2008

    i have the same exact problem!

  • Anonymous Sep 04, 2008

    Same problem. Display and trackball are fine. All keys and trackball clicker are non-functional.

  • Anonymous Sep 08, 2008

    When phone comes on it goes to security check ,then facebook but won't do nothing after that .The phone is 3 weeks old.

  • lauringrace Sep 11, 2008

    I'm having the same issue. I can get the trackball to move around, but can't click it nor can I use any of the keys!

  • Anonymous Sep 14, 2008

    my friend spilt a bit of coffee on the screen of my phone, now the whole kaypad wont work. my phone turns on just fine but i cannot access anything. ive only had this phone for a month.

  • brochammon Dec 05, 2008

    Same exact problem. Trackball moves around fine but the keypad doesn't work at all.

  • adgordillo Dec 26, 2008

    Anyone find a way to fix this f-ing problem so annoying I just got the phone but no nsurance or any coverage to fix it. PLEASE HELP!!!!!!
    the ball rolls but the keypad won't work.

  • aljo364334 Jan 04, 2009

    Same problem. Blow dryer didn't work

  • pUrpl3pink Mar 03, 2009

    can anyone help me solve how to fix my blackberry curve alt and some letter key won't function.

  • Anonymous Mar 21, 2009

    I also have the exact same problem with you guys

  • Anonymous Apr 05, 2009

    Has anyone been able to fix the 8310 curve? When the keypad wont work?

  • spinalcracka Apr 22, 2009

    my curve has no keypad functionality other than the motion ball. If i try to press the ball, i have no results. It is a very frustrating issue.

  • Anonymous Apr 22, 2009

    I can move my trackball but I cannot select anything. None of the keys work but the screen will light up if I am getting a call but no other time. I cannot even use any of the buttons on the side.

  • Anonymous May 08, 2009

    Blackberry buzzes when I have a call or a text (the screen lights up) and the trackball scrolls but none of the buttons when pressed will do anything.

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Use a blowdryer of the keypad for about a minute, some buttons will start to work. Continue until all of the buttons are functional. Works like a charm.

Posted on Dec 20, 2008

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Try hitting star then send

Posted on Apr 23, 2009

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You can get the keypad and trackball from www.blackberry8100parts.com

probably the cheapest place

Posted on Aug 17, 2008

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HEITA!
I've solved my issues with the track, motion ball by simply taking it off the handset, then put it under veryhot running water whilst rubbing fingers on it and blew with hot air to dry. Now it moves to either sides. Give it a shot and see if you can't save for the keypad rather.

Posted on Nov 19, 2009

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1 Answer

The keys do not work the trackball is intermittent


If you have a warranty on the phone than you should bring it in right away, if not than consider finding a replacement. this happened to my phone and it was deemed beyond economical repair due to liquid damage.

Apr 16, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

On my blackberry 8310 the keyboard and the trackball are locked up. Can this be fixed?


the trackball can get dust and particals in the runners, if you have a star driver you can undo the phone, gently pop it apart then pop the silver plate connectors for the keypad, screen and trackball there should be a wire coming from the mouthpiece to the top right gently disconnect the top this will allow you to open the rear of the keypad and roller ball, where the rollerball meets the motherboard gently clean this with a cotton bud, do the same with where the keys meet the white sensors
Pop every thing back reverse order and the rollerball should work, if not it will need to be tested by an engineer as it will be a connection problem, hope this helps

Feb 15, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

How do i divert my blackberry 8310


To reset the device back to default settings, and remove all previous data:

1. Go to the main applications view.
2. Choose Options (it's the little crescent wrench icon) and select it.
3. Scroll down to Security Options and click the trackball.
4. Highlight General Settings and click the trackball.
5. Now just click the menu button and select Wipe Handheld.

6. Click Continue, and enter BlackBerry when prompted.

Jan 11, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

The center ball will not move up. It moves in all


The trackball pins need to be cleaned if that does not work then replaced the trackball.

Nov 05, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Want to remove contacts on a blackberry 8310 i have purchased how do i reset


To reset the device back to deafult settings, and remove all previous data:

1. Go to the main applications view.
2. Choose Options (it's the little crescent wrench icon) and select it.
3. Scroll down to Security Options and click the trackball.
4. Highlight General Settings and click the trackball.
5. Now just click the menu button and select Wipe Handheld.

6. Click Continue, and enter BlackBerry when prompted.

Oct 14, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Trackball only moves sideways not down


It sounds like the trackball has become dirty. If you prise of the silver plastic trackball surround, you can lift out the trackball component and give the small rollers at each side a clean.

Aug 22, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

The track ball on my blackberry 8310 stopped working.


No, but fortunately the trackball is not hard or expensive to replace. If you are technically savvy you can do this yourself. Just purchase a trackball on the internet. The trackball easily comes off if you put a small flat screw driver under the outer side of the chrome ring and pull if off. Let me know if you needed more help. Good luck

Mar 13, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My trackball is stuck down.


Good evening!
My Blackberry does the exact same thing. The trackball will scroll around, and it will select what I wish for it to select but it won't actually "click" or move into the phone.
The phone itself has a built in mechanism underneath, near the trackball and is very fragile and if it is broken, the pushing in or "click" will not occur anymore.
Unfortunately this mechanism is not replaceable without taking apart the phone itself. You can contact your service provider for a replacement, but I, and many others, are just living with the problem.
Hope this helps you out!

Jan 07, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry 8310 trackball works fine but it wont "enter" and keyboard doesnt work


What worked for me was changing from one theme to another. My problem started after I downloaded a new theme and activated it. A few days later my trackball didn't want to "enter" anymore. When I changed the theme to another...it worked again. When I changed the theme back again it still work. Thank you Holy Spirit.

Dec 19, 2008 | RIM BlackBerry Curve 8310 Smartphone

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