Question about Dyson DC07 All Floors Bagless Upright Cyclonic Vacuum

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No suction when vacuming floors

Hi my dyson dc07 sucks in the upright position ie when i use the suction hose with tools but when i use it in the slideing position to vacum the floors it doesnt pick up at all and it has no suction please can you give me some advice :(

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  • 2 more comments 
  • heidikt74 Jul 05, 2008

    I checked all the belts you mentioned and they are all fitted and turning properly but the problem still persists

  • tmsevarg Aug 18, 2008

    I have the same problem, and i hate it.. and have tried all repairs suggested????

  • Anonymous May 11, 2009

    vacuum will work when upright and useing attachments and will also work with out attachements, but only if vacuum is mostly upright... (less than 40degree angle)

  • Anonymous Mar 20, 2014

    the hole in the hose prevents the vacum to pull up any dirt or dust.

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Hi.

There are 2 types of Dc07 one is clutched & has two belts the second has only one belt going from motor to brush roller.

Lay machine on its side pull back handle as if you are to vac carpet switch machine on look to see if brush roller is spinning.

If it is not spinning unplug machine from mains supply & remove the sole plate by turning the three plastic screws to unlock position, Lift sole plate away if you have non clutched machine you will now see the brush roller with A belt going from this to the motor shaft belt may have snapped or come off so replace it.

If your Dyson has A clutch unit this engages the brush roller when you pull the handle back to vacuum.

Check the clutch control knob which is at the bottom left side of machine looking from the front.
It should rotate to drive position when handle is pulled back.

If it doesnt turn the knob by hand to drive.

If you still have no brush rotation after doing all this then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.

There are service manuals available for these repairs at this site
http://dysonmanuals.llc.nu/index.htm

Posted on Jul 05, 2008

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My dyson crawls up to me - hose is not relaxed


Hi Colleen,

Due to your DC07's very powerful suction, it's normal to experience a certain amount of resistance when using the hose. But if the hose seems to be pulling back excessively, this indicates you may have a blockage somewhere in the hose, wand or accessories. To check for this, please follow the steps shown in our online Support guide:
http://www.dyson.co.uk/support/dc07/dc07-standard/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/wand-suction

I hope this information is useful. If you would like some further advice from our experts, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Support
www.dyson.com

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My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn


I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

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When I step on the head so that vaccum enguages it stops sucking. You no longer hear air being sucked through the handle as well, the head does not **** down to the floor. When you lock the handle in the...


near the bottom of the vacume where the hose bends down to the floor sweeper, check to make sure there is no blockage. this is the most common problem with vacume suction. you can use a wire coat hanger to help loosen the dirt and debris from the line and it is sometimes easier to clean properly if you remove the bottom plate ( like you would if you were changing the belt ). also while you are getting dirty and having fun, this is a good time to clean the air filter, ( tap it out good or/and use a brush or air compressor to clear and clean ).

c...

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When the dyson is turned on the suction goes to the wand when you tip the beater down you do not have as much suction you cant pick up lint.


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1 Answer

Dyson Animal


Obstruction in the hose?
Your vac has developed a hairball possibly.... when a piece of flexible media ie.... cardboard, plastic etc... gets lodged in the hose, and begins collecting hair & dust to the point it no longer has enough draft to pull debris from the floor.
Here is a video that you may find useful
http://video.aol.com/video-detail/dyson-not-picking-up-dirt-no-suction-how-to-repair/2334249387


PS I Thought DYSONS were guranteed to NOT lose suction? What a RIP!

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1 Answer

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That unit is supposed to automatically do it when you lock it into the upright position. When you do that you should immediately feel suction at the hose/handle. If you don't, you are probably either missing your U-bend Assembly or the valve that switches the suction over is out of place.

There is a 1-800 number on a sticker on that unit that you can call if you have too much trouble with it and Dyson can help you on the phone or set you up to take it into a repair center. I wouldn't avoid telling them it was a floor model though. ; )

Good Luck

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