Question about Acer Aspire 3680 Laptop

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Blue screen on notebook monitor when hooking up external monitor

Hello,

I am running Vista with an Mobile Intel(R) 945 Express Chipset Family integrated graphics card. When opening this software up I am told to hook up the external moniter and it will identify the pugged in monitor. As soon as I plug in the external monitor the screen on the laptop goes blue with nothing happening on the external monitor.

After unplugging the external monitor on my laptop the laptop's screen reverts back to normal and I can see the desktop again.

How do I get my notebook to recognize the external monitor?

Thanks for any help someone can give :)

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  • H20diver Jul 05, 2008

    Hello Kevin000,

    I tried this, unfortunately it does not work. The notebook still has the blue screen whenever the external monitor is plugged in.

    I have a window floating on the external moniter stating the moniter is working and to check the signal cable. When I repeatedly push the fn + f5 key the floating window on the external monitor disappears everytime I try to initiate but the floating window keeps coming back with a blank screen and the notebook screen still displays the blue screen.

    After unplugging the xternal monitor cable my notebooks monitors displays my desktop properly.

    Do you have any other suggestions? By plugging in the external moniter and having the notebooks screen turn blue, does this mean the notebook is recognizing the external monitor?

    Thanks

  • H20diver Jul 05, 2008

    Any other advice on how to get both monitors working would be greatly appreciated!

    Thanks

  • H20diver Jul 05, 2008

    Drivers have been updated with the newest for this chipset... unfortunately I am still having my notebook screen revert to blue whenever the external monitor is plugged in :(

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Re load and install once again all the drivers properly and then check.

Posted on Jul 05, 2008

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Posted on Jul 05, 2008

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Hold dowm the Fn key and keep tapping on the F5 key..

Posted on Jul 05, 2008

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Graphics Unable to use the native resolution, such as 1920x1080, 1680x1050 and 1440x900 circuit388.gif Symptom(s):
On some displays, users may be unable to use the native resolution when using Intel® chipset graphics. Resolutions such as 1920x1080, 1680x1050, and 1440x900 are not available in graphics properties.

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How to identify your Intel® graphics controller
How to install the graphics driver
I cannot select a larger display mode (resolution, refresh rate, or color settings). How do I resolve this issue?
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Operating System:
Windows XP Professional x64 Edition*, Windows Vista 64*, Windows Vista*, Windows Vista 32*, Windows 7*, Windows 7, 32-bit*, Windows 7, 64-bit*, Windows 7 Enterprise, 32-bit version*, Windows 7 Enterprise, 64-bit version*, Windows 7 Home Basic, 32-bit version*, Windows 7 Home Basic, 64-bit version*, Windows 7 Home Premium, 32-bit version*, Windows 7 Home Premium, 64-bit version*, Windows 7 Professional, 32-bit version*, Windows 7 Professional, 64-bit version*, Windows 7 Ultimate, 32-bit version*, Windows 7 Ultimate, 64-bit version*, Windows XP Professional*, Windows XP Home Edition*, Windows XP Tablet PC Edition*, Windows XP Media Center Edition*
This applies to: Intel® 3 Series Chipsets
Intel® 4 Series Chipset
Intel® 82945G Express Chipset
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Intel® 945 Express Chipset Family
Intel® 946 Express Chipset Family
Intel® 965 Express Chipset Family
Intel® G31 Express Chipset
Intel® G33 Express Chipset
Intel® G35 Express Chipset
Intel® G41 Express Chipset
Intel® G43 Express Chipset
Intel® G45 Express Chipset
Intel® Q33 Express Chipset
Intel® Q35 Express Chipset
Intel® Q43 Express Chipset
Intel® Q45 Express Chipset
Mobile Intel® 4 Series Express Chipset Family
Mobile Intel® 945 Express Chipset Family
Mobile Intel® 945GM Express Chipset Family
Mobile Intel® 965 Express Chipset Family

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