My wee girls xmas present today isnt working it keeps coming up saying bootmgr is missing press ctrl alt del to restart but when i do it does nothing, please help as she is disappointed with santa for bringing her something she cant use!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

https://support.microsoft.com/en-us/help/2622803/bootmgr-is-missing-press-ctrl-alt-del-to-restart-error-when-you-start

windows need to be reinstalled

hi this is linda am expert to help you to fix this issue for you,kindly call me on +1(518)348-9393 and we will be glad to help you.

Have you tried a System Restore/Recovery? Can you boot to safe mode? Try the restore/Recovery procedure: Shut down, unplug, remove battery, plug in, push the on button and When Acer splash is on screen hold Alt and keep pressing F10...

What OS is this ??

This sounds like a hard drive failure, try your recovery disc if available, if no change! have the hardware checked for possible replacement.

http://www.howtogeek.com/forum/topic/bootmgr-is-compressed

1.Insert the Windows XP CD-ROM into the CD drive, and then restart the computer.
2.Click to select any options that are required to start the computer from the CD drive if you are prompted.
3.When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
4.Press 1 (One) to select windows XP and then hit enter.
5.When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
6.At the command prompt, Type Bootrec /RebuildBcd and then press ENTER.
7.If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory. To add the entry to the BCD store, type yes. A confirmation message appears that indicates the entry was added successfully. 8.If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order in which they are presented. Press ENTER after each command.
Bcdedit /export C:\BCD_Backup

ren c:\boot\bcd bcd.old

Bootrec /rebuildbcd

1.Restart the computer

Have them load whatever OS you lost to them, if you have the OS cd, try installing it yourself.

first u go to bios settings and change first bootdevice cdrom and reboot system u put winxp cd in cd drive

u will see this message


press any key to boot from cd


u press any key


winxp setup start automatically



and repair winxp



som case hardisk partition probelm , that case u will format drive and re install winxp