Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Agitator not turning

My agitator does not turn while going thruthe wwash cycle. I took it out and it appears that the feet or arms inside are not coming out to engage the teeth of the agitator.

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  • Anonymous Jul 07, 2008

    WHEN THE MACHINE IS RUNNIG THE CENTER AGIRATOR SOUNDS LIKE A GEAR IS STRIPPED, YOU CAN HOLD ON TO THE AGITATOR AND IT WILL NOT TURN, NOW IS THIS CONNECTED TO THE BOTTOM PART OF THE AGITATOR? I TOOK THE CENTER CAP OFF AND THERE SEEMS TO BE SOME SORT OF GEAR THAT POPS OUT AND GRABS THE AGITATRO AND SPINS IT. IS THIS STRIPPED?

  • Anonymous Jul 11, 2008

    Hello,

    Having the same problem...thanks for the info on getting the parts. However, I need to know how to remove the top part of the agitator (spiral piece) to fix it. Is there a diagram somewhere that may help.

  • madreblando Sep 10, 2008

    My agitator barely turns. It spins nicely but won't do regular washing. When I do my laundry my house starts to smell like laundry soap. Why is that?



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Those are called "agitator dogs". They do become worn with age and require replacement. Go to searspartsdirect.com and type in you model number. The part should be located under the "Agitator" heading on the next page. A package of them should cost less than $10. This is an easy repair and should restore your agitator to working condition. If you require further assistance, please let me know. I hope this helps you.

PS If you do not wish top purchase on line, use the part number provided on the sears website and go to your nearest appliance parts retailer.

Posted on Jul 05, 2008

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Inside the agitator are little nylon feet called dogs. They grip the inside of the agitator and work like a centrifugal clutch, and they wear out every couple of years. They are normally the reason the machine won't agitate. I have had my washer for less than 4 years and I just replaced the dogs for the second time.

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From the underside of the agitator post you can see the dog assembly. It pulls out easily. Pay close attention to how the dogs come out and put the replacements back in the same way. I repeat, PAY ATTENTION. It is a simple assembly process, but if you don't watch closely how it comes apart you may have a hard time putting it back together.

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