Question about Acer Computers & Internet

1 Answer

New laptop keeps losing power shuts off even while plugged in . I have sent it in three times for repair and it comes back the same. they refuse to replace unit

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Acer Master
  • 5,568 Answers

It's unfortunate to read this about Acer whose products may not be the sexiest around but are generally reliable.

I don't know if you are in the US or which state if you are, but I would check with the BBB to see if you have a 'lemon law' that pertains to other than vehicles; many states do.

The magic number is '3' attempts to repair and if those are unsuccessful, then the product is replaced.

I would also check to see if your vendor has a track record of 'abuse' of customer trust.

If the vendor has truly made any attempt to repair your unit and now tells you to get lost, I would at least make sure that any site I could find that specializes in customer complaints has a detailed message from you describing your treament.
And, if they have really done any repair attempt, it is not likely that any of us can help you without having the unit in hand.

If other techs read this, take your best shot but I suspect you will not have much luck.

Posted on Jul 05, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why does my computer keep crashing? I have an acer ASL-100-UD360Athat shuts down and says kernal-data-inpage-error then it starts dumping phsical memory and reboots. . I bought this computer from radishack...


With so many service calls for the same or similar problems, it would appear that another component in the system is burning out your motherboard and DVD drive. I'm willing to bet that your power supply is the issue.
If it is still under warranty, send it back and make that suggestion. Otherwise seriously consider a new computer. If you have to pay for repairs on this one, you will end up buying a new motherboard and a new power supply.

Mar 19, 2010 | Acer Aspire L100 PC Desktop

1 Answer

My laptop keeps shutting off even thought it is fully charged and still being powered. I dont noe what is causing it to happen.


its sounds to me if the laptop keeps shutting itself down its because you are having overheat issues you may have a bad fan or heat sink which prevents the laptop from cooling itself if it is new you should take it back if not you may want to have it sent in for repair! hope this helps!

Dec 19, 2009 | Sony VAIO VGN-N130G/W Notebook

2 Answers

My laptop keeps shutting down at random times. I


Computers may not be smarter than people, but if they’re designed properly, they will shut themselves down before overheating to the extent that they do themselves damage.

If the smart person keeps turning the notebook back on and figures out a way to foil the protection, the laptop is probably doomed. Once a laptop shuts down for thermal event protection, it may refuse to power back up for a fixed period of time, five or ten minutes, or it may begin to boot and shut down immediately as soon as it boots to the point that it can figure out that its too hot.

The over-temperature protection is generally a BIOS rather than an operating system function, so one sign of an overheated laptop is one that shuts itself down while you’re using it and then refuses to boot as far as the operating system unless you leave it alone for an hour or so to cool down.

Unless you’ve been working in a very unfriendly environment, high temperatures, direct sunlight, etc, you should take even a single overheating shutdown as a warning to back up your data at the first opportunity and to give the cooling system a serious cleaning.
Good luck


Oct 03, 2009 | Toshiba Satellite A100-S8111TD Notebook

1 Answer

Tower intermittently loses power


i think you have a problem in you power supply sir try changing it or try separating your monitors source of power.

Dec 10, 2008 | Computers & Internet

1 Answer

Laptop won't start


If you can afford it a new laptop will be your best bet. They have really come down in price. I have a Compaq laptop that had the same problem. If I took the battery out and keep it unplugged for a few days it would boot up but only for about an hour then shut down and not reboot until I did the same thing. This has gone on for about a year. I even disassembled it , put in a new CMOS battery and the same. I was just about to give up on it and one day it just started working and has been for about a month now. I'm sure it is going to go back out but it will give me a chance to do some more testing on it. Hope this helps.

Nov 20, 2008 | HP Compaq Business nx7010 Notebook

1 Answer

Tower intermittently loses power


you need a new power supply !!!!

Jul 05, 2008 | HP Pavilion 754n PC Desktop

1 Answer

Xbox 360


Hi pcon21,

I suggest keeping the new Xbox 360 because the new one should have the HDMI port and the older Xbox 360 does not come with the HDMI port.

Sincerely,

Agent Xiong

May 14, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18354 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

533 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...