If you are on Windows XP SP2 you already have a firewall built into the security settings of the comptuer. Windows XP could have turned it off because if you have two of them running it can slow your computer down.
Either unistall fire wall aid or turn off the windows firewall in the control panel in Windows XP. If you look in the security section of windows Xp, it will tell you which one is on.
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I have donne everything it told me to do and it kept telling me to try again but after 3 days I gave up and ordered windows live but can't get it installed until I take the one out that is on. I just want to fix the one that is on if possible.
Is this for a windows XP machine or Vista?
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