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Kitchenaid refrigerator not working

Hi. Our Kitchenaid side by side refrigerator, KSRG25, stopped working sometime overnight. We awoke to melting ice in the freezer compartment and everything warming. We can hear a fan running - we're wondering if it's stuck in defrost mode?

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It would not be likely to stuck in defrost mode but my guess would be the compressor is not running. overheated or the condenser is full of dirt. as you said , you can hear fan running, is it inside the ref or outside?..or both?..if that is the case, then it is on freezing mode because the fans would not run on defrost mode..i hope i was able to help..

Posted on Jul 05, 2008

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