Question about LG LD65EL Dehumidifier

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Dehumidifier runs but does not condense water.

The compressor and fan runs (high or low) but does not collect water. At times the fan has run without the compressor and occasionally the compressor runs without the fan. Sometimes after being shut off the unit will work properly for an hour or two. The filter is clean, the coils are clean, the basement is 65-70 degrees and the humidity can be as high as 75%. It does not shut off because the humidity is too high. I have let it run for days to check the operation. When working properly, the front of the cover is cold so the freon should be OK. The reversing valve could be actuated and/or a contol board problem?

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  • dhmumy Jul 12, 2008

    Thanks. I am trying to find the receipt as there is a repair facility only a half mile from me. Danny

  • awest6444 Aug 10, 2008

    I have the same unit, and again I purchased it about two years ago.

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Sounds like a problem to me!! I bought a 40 pint one in 2007 I used it one year, and now it won't condense water! The problem is they make this **** cheap in china the coils leak refrigerant from some point where i don't know. I called lg about the problem they referred me to a repair facility to fix the problem. My only problem is I paid over $170.00 for this thing and they don't won't to fix it. I do a/c and refrigeration so i added in refrigerant and it works now. My thing is if it's a problem with these things the manufacturer needs to recall this ****. That's why i hate that's it is hard to find anything made in the US anymore! My dad have one thats over 22 years old and it still works like new.

Posted on Jun 08, 2009

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It sounds like an issue with the control bord. This dehumidifier should have a 5 year warranty through LG. You will need to have this serviced. If it is under warranty by LG they will either refer you to a local repair shop and they will pay for the repair or they will replace it if you do not have a repair shop in your area. Call them and explain the problem to them. Make sure that you have your reciept. Here is the contact information for LG:

Toll Free Phone Number: 1-800-243-0000

Email: customerservice@lge.com

Keep me posted. If you found this solution helpful please rate it when you get a chance. Thanks - Tech101

Posted on Jul 08, 2008

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Some dehumidifiers do not have a deicer. If the room temperature is low enough, ice may form on the evaporator coil. The ice prevents the dehumidifier from removing and collecting water. If ice forms on coils, unplug dehumidifier until ice melts and room temperature rises.

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