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Try to use other computer and download avast home edition from HERE. When you downloaded it, copy it to your laptop and install though you are in safe mode. After you install avast, you schedule a boot scan so that it will detect and remove viruses during boot time. Here is a screen shot:
you probably have viruses in your computer. and also spyware. you need software such as adaware or spysweeper and any good antivirus and let them scan your whole system though this will cost you. the free and sure thing to do is reformat.
You may have a virus, they usually affect your background screen on your computer and they can be nasty and aggressive. I have fought many and it's not easy to beat them even with virus protection. First do not take any random offers for virus protection that may pop up, second go with a well known virus protection program like mcaffe or norton. These are well worth the price and subscriptions are usually for a year. Purchase one of these from your computer and let it run, follow the instructions to eliminate any possible threats and if this doesn't resolve all the issues don't get upset the virus protection is very good but even they may not work completely if you infact have a virus already on your computer. it never hurts to employ the services or the geek squad or those fox people.
I agree. Never ever ever ever ever take your computer to Geek Squad. I don't know how many times I have to go to people's homes and correct something GS did or they tell me they reformatted their drive, losing all their data without telling them first, for something so simple that could have been fixed inside of 15 minutes. And they charge way above industry standard and most of their techs have had no formal training.
Thanks and please take a moment to rate as FixYa. Thank you.
There could be many different causes for the symptoms you describe. It could be a hardware problem, corruption of system files or settings, a program (such as protection software) malfunctioning, a virus or spyware infection, or a deeper problem. I would recommend bringing the system into a local Geek Squad Precinct for a diagnostic check - it's likely to be related to a deep problem with the system.
While I'd normally try to offer specific advice, based on the information provided there isn't much I could recommend aside from bringing it into a Precinct for analysis. There are simply too many possibilities based on your description to provide detailed recommendations.
Geek Squad Agent Erik, Badge #2555 Geek Squad Secret Weapon Go ahead, use us
there is a anti virus software that comes with the Vista (I hate Viatsa) and it is blocking the communication of the printer to the computer. I had to have Geek Squad come and they were the only ones that could figure that out. They removed the anti virus software and then it worked fine. I hope that helps you. I am sure at this point you either figured it out or bought a new printer.