IT WON'T DO ANYTHING, IT'S STUCK ON SCREEN, WE TOOK THE SIM CARD OUT AND PUT IT BACK IN, IT CAME ON BUT NOW WON'T DO ANYTHING, WE PLUGGED IT IN THE CAR, THE GREEN LIGHT CAME ON BUT STILL WON'T DO ANYTHING.
My Tomtom one will not switch on. Ive tried two seconds and twenty seconds and a charge of over two hours but still have only a black screen, It worked perfectly in mid-June when I used it to visit 6 Nat. Trust properties in Kent but now will not switch on. Any help would be much apprecisted. Bill Bolton
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I had to call Tom Tom when mine did this. It froze on a download and after that it would just show a blank screen. They were nice and told me how to reset machine so it would at least start. Then I asked them about what things were safe to download. Remember that there are always wise guys out there that will put a virus in, or play games with, anything. So be careful where you load from.
This is usually an SD card issue. If you have one in then remove it and try again.
If there is no SD card involved then the other cause is that files may have been deleted or somehow corrupted.
In that case you would need to try and restore if you took a backup.
I have a spare card with my original tom tom software on there.
Hi, i did the same thing with my tom tom 300 go, i fixed it by borrowing my mothers sd card from her tom tom 710, i put the card into a card reader and copied the hole card to my computer then copied it back onto my sd card out of my tomtom then put in mine and bingo it worked with all the fetchers that her tom tom had and the updated maps it still said it was a 300 but had the 710 stuff try this it worked for me it should work for you.