Question about CyberPower 825AVR (cps825avr-sc) UPS System

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Cyberpower 825avr The battery/surge outlets suddenly stopped working during a recent rainstorm. There was minor brown out but no loss of power. Does this mean that the back-up battery is shot? The other 3 outlets are providing power. This is not a very old unit! Thanks! PegShanley Chapel Hill NC

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  • Anonymous Aug 07, 2008

    same problem



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It would appear that you need to replace the battery on this unit.
You could get a new battery from a local battery specialty store like Batteries Plus or Interstate Battery, or online at www.replacementupsbattery.com. A new battery would be about $30. If you took your old battery there, they could recycle your old one, as well as match it up with the correct one you would need (HR9-12 battery).
We have a 3 year warranty on all our battery back up units. If you have any questions, you could contact us here at CyberPower Systems Technical Support at 877-297-6937, M-F 8-5 Central, or email us at tech@cyberpowersystems.com.

Posted on Nov 18, 2008

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The brownout probably didn't cause the problem, but did however probably reveal a weak battery. When it was required, during the brownout, the battery was determined to be bad by the unit and it shutdown. Now the unit is testing the battery on startup and it will not allow it to turn on because the battery is deemed "bad". Not to worry though, replacements are easily found at Battery International. Your battery is here: http://www.batteryinternational.com/cyber-power-cps825avr-ups-battery-ups-batteries-f1.html

Posted on Oct 22, 2009

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