Fax machine will not fax

Perform following steps on your fax machine.
Press set up (wrench shaped icon) button of printer >> Basic Fax Setup >> Fax Header >> Your Fax Number. Here please enter your fax number then press OK.

1. Your issue is possibly due to an un-sent message in the queue of the fax spool
a. unplug the fax and wait 30 second then plug it back in the AC socket.
2. check the display window to see if you can fax
3. Select the fax button punch in your fax number if you hear dialing then the fax is sending. Wait for a fax response.
Repeat steps 2 and 3 if not sending.
If this is a multifuncitoning device clear all printing on the PC and try fax again.

Have you checked the online support guides to make sure your fax is connected properly. There is a lot to work through, but you should be able to test your setup and see if you can send faxes but not receive them. See links here, here, and here. Treat the credit card machine as if it were a telephone answering device or another phone on the line.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

1. Press Setup on the front panel of the All-in-One.
2. Press 2 to enter in to Print Report.
3. Press 1 to enter in to Fax Confirmation.
4. Press 1 to turn on Fax confirmation
5. Press 2 to enter in to Image on Fax Send Report
6. Press 1 to turn on Image on Fax Send Report

this is a hardware issue..connect the printer to the wall outlet..and then try to make a copy..if its still the same then machine should be replaced..reason is scanner blub is gone bad..

Hi

when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.

if not you can look at the
hard-copy user guide walks you through all the setup variations, depending on what type of line you have, what components (answering machine, for example), and how you want to handle incoming calls and faxes.

Good Luck

The receiving fax machine never answered. Maybe their fax machine is set to MANUAL or is disconnected.

It's not your fax machine that's the problem.

When you slide the pages into the top loader you reach a small plastic tab and probably stop there. Push pages in another 1/2 inch or so and you should hear a beep indicating the paper now is in far enough.

hi, i would like to know if you have an HP officejet 6300 fax icon???if you have try to print the document using the fax icon DO NOT used the normal HP officejet series icon.if you did used the fax icon it will display the FAX dialog box,input the necessary information needed.just follow the window..
i believe you can now send the fax..

send me feedback for further troubleshooting....

1. try isolating the fax machine
2. disconnect telephone line
   
3. disconnect answering machine leaving the fax machine itself only

-Carl