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PROBLEM CONNECTING A jvc gz-mg334hek hard disc camcorder to my computer, Software is installed ok. When camcorder is connected and powered up my compter says 'NEW HARDWARE DECTECTED'and starts the 'FOUND NEW HARWARE WIZZARD' after a brief attempt at connection the wizzard stops and says 'There was a problem installing your hardware , The Data is invalid' This means i cannot transfer any data from the camcorder to the pc or vice versa - Is there a solution to this.!!!

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Hi sixthpistol

I would try deinstall the software for the camera, then reinstall it, reboot then try the camcorder again. Be sure to install the software BEFORE plugging in the gear.
I am more than happy to answer any other questions you may have about it, please get back to me here, or use the ASK function to go straight to me :) If you are still unsure, have problems, or we need to look at the situation more deeply, then before you give a rating for this advice, hit the ASK button Thanks for using FixYa, If you consider the advice I have given you as sound, a FixYa rating is a great reward for my efforts to help you. Cheers.

regards robotek

Posted on Jul 05, 2008

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Unistall the program
and reinstall the disc again

Posted on Jul 05, 2008

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Do you have the original cd? I beleave the drivers are missing, you have the software but not the driver for it.

Posted on Jul 05, 2008

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Just install the camera software back onto the system.

Posted on Jul 05, 2008

  • Legin Varghese
    Legin Varghese Jul 05, 2008

    the marry reason the pop "NEW HARDWARE DECTECTED" comes up is because the camera software and drivers are missing... reinstall and will work fine..



    Thank for using Fixya..

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