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make sure the UMD is not dirty or scratch or damage in any way. make sure the lens is clean. if your psp is able to read other UMD's then it would mean that the UMD is damaged. if PSP is not able to read other UMD's then you would need to get the lens replaced.
send a complant to sony compony saying when i got psp it did not work if thay comform the leter and
ask to see it rip all the insides out and they might give you a ........ psp , ps2 , ps3, or some think
from corey simpson saint peters primary school keilor east mel vic
the reason the umd wont load is because someone shut the psp off when the game was loading. so whoever did that just messed up your psp. i know cause someone did it to mine now i have to get it fixed or buy a new one. and to get the psp fixed its not guna be cheap.