Question about Office Equipment & Supplies
I think this one will help you
Reset Waste Ink
1) Enter SERVICE MODE.
By pressing Menu, Copy, Scan, Copy, Copy
2) Select TEST MODE.
3) Select  PRINTER TEST in TEST MODE.
4) Select 3. [EEPROM CLEAR].
5) Select 0. [INK COUNT].
6) Press the [Set] key.
7) Press the [Stop/Reset] key (returning to the state of 3)), and then press the [ON/OFF] key.
Posted on Jul 05, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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