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Siemens Washer Water remains in Softener dispenser after shut down

I have a model WFXD5201UC/02 that has a problem with the softener dispenser. After the washer has completed its cycle the softener dispenser has water remaining in the dispenser. We have cleaned the dispenser but trhis has not solved the problem. siemens XL1200 I have the same problem with the softener dispenser
softener stays in the dispenser until the end of the cycle .Obviously a blockage in the system somewhere

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5 Suggested Answers

  • 24 Answers

SOURCE: Dispenser still full of water and fabric softener

My dispenser was always full at the end of the programme. I took the drawer out and pushed a drinking straw down the hole that takes the conditioner into the machine... this was bunged up with gunge... has been fine since.

To get rid of the residue and get your machine sparkling... 1/2 cup of Washing soda crystals on a 60 degree wash. Run machine with no washing and let it run the full cycle..
Add 1 desert spoonful of washing soda to every wash.. sprinkled in the gap in the door seal to keep the machine in tip top condition and smelling great.

You will find your conditioner smells amazing when you get rid of the gunk...

Posted on Aug 03, 2008

SOURCE: SIEMENS XLM 1600 (WXLM166AGB) MACHINE

If water is being dispensed from both sides of the detergent tray, dismantle washing machine and remove top plate of the detergent tray and clean thoroughly. Water overflows from both sides during the rinse cycle to add softener to the rinse. On our washing machine it was blocked. During the service it was changed but can be washed out to solve problem.

Posted on Sep 15, 2008

  • 26 Answers

SOURCE: the softener holder just fills with water but will not drain.

Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:

  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

Posted on Dec 19, 2008

Karthik316
  • 187 Answers

SOURCE: water stays in rinse dispenser (fabric softener) when cycles are completed.

  • Hi,
Try these:
  1. Inspect the drain hose for kinks
  2. Test the timer control
  3. Test the lid switch (some models)
  4. Inspect the water pump
  5. Inspect the drive belt (belt drive only)
  6. Inspect the motor coupler
please rate my suggestion

Posted on May 22, 2009

  • 1 Answer

SOURCE: bosh washer won't dispense softener.

I had the same problem. I went to www.justanswer.com and asked the same question as you. I have copied my questions and answers into this reply. My Bosch Nexxt 500 Series washer has stopped dispensing fabric Sent to Appliance Experts 10/25/2009 at 3:24 PM My Bosch Nexxt 500 Series washer has stopped dispensing fabric softener; I also find water in the softener dispenser cup (little cup that pops out for washing - has two sides, one for softener and the other for bleach) after every load. I have tried soaking and cleaning the cup with a brush as the manual indicates with no changes; water still standing. I removed the dispenser and filled it with water. The water didn't run out until I angled the end with the drain hole slightly down. Then the water came out through the drain hole fine. I thought maybe I hadn't cleaned it properly and bought a new dispenser assembly; this is a big part with the dispensers for detergent, softener, and bleach. I replaced my softener dispenser cup with the new one. Same problem. Help.

Optional Information:
Make: Bosch Nexxt 500 Series
Model: WFMC3301UC

Already Tried:
I stated my case in my question, but I did disassemble the dispenser cup. There is no blockage. It looks just like the new dispenser cup in the new assembly I bought. I also have only ran bleach through the detergent dispenser 2 times in 3 years.
Status: Awaiting Expert Reply Value: $28 Answer 10/25/2009 at 3:26 PM (2 minutes and 40 seconds later) if the dispenser is clean, then you need to replace your cold water electronic water valve. This water valve has 2 solenoids. Once for the softner and one to fill the tub. The solenoid that fills the tub can be working normally while the softner solenoid will fail to open as far as it needs and will either not send water into the softner compartment at all, or will only fill very slowly leaving diluted softner in the compartment at the end of the cycle. Here is a link to the part you need to replace. This is the part that the cold water fill hose connects to on the back of the washer.
Here is the link to the part with its description. Good luck! http://www.repairclinic.com/SSPartDetail.aspx?s=t-WFMC3301UC-%3d%3di1105556&PartID=1105556

Posted on Nov 02, 2009

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1 Answer

Frigidaire washing machine fabric softner will not dispense out


Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

Oct 26, 2012 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Fabric softener premature release


In my case it was simply a matter of cleaning the nozzles that spray the water into the MAIN DETERGENT compartment. Turns our that when the washer was filling up, some nozzles were partially clogged and were directing water to the side where the softener compartment was, causing the fluid level to rise and therefore releasing the softener early. The washer was NOT spraying water in the softener side, what happens is that the dispenser tray is configured in a way that when the fluid reaches a certain max level in the softener/bleach trays, it completely drains. A way to test for this problem would be to completely dry the softener tray and start the wash cycle like you normally would (including detergent), only without adding any softener to the tray and see if after filling there is any water in the softener tray, this would prove that the water is coming from the other side.

Apr 13, 2012 | Whirlpool GHW9400 Front Load Washer

1 Answer

Why do I have water in the fabric softner dispenser after the cycle is completed.


because the way the washer adds the softener is to spray water thru the dispenser. If your washer is not 100% level a small amt of water will stay in the dispenser

Dec 30, 2010 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Fabric softener dispenser fills up with clear water after washing cycle is complete. I do not use fabric softener .


Purchase some fabric softener and place it in its normal location at the beginning of the cycle. At the end of the cycle check to see if fabric softener has been dispensed and whether there is water in the cup.

If the fabric softener is gone, but there is water in the fabric softener cup, then your problem may be with the water valve assembly. The water valve assembly (as one complete unit) has a separate solenoid for hot and cold water temperatures, bleach and fabric softener. The fabric softener solenoid on the water valve assembly could be defective (allowing water to fill the fabric softener cup).

Contact an appliance service company.

Feb 17, 2010 | Bosch Nexxt 500 WFMC3301 Front Load Washer

1 Answer

Water stays in rinse dispenser (fabric softener) when cycles are completed.


  • Hi,
Try these:
  1. Inspect the drain hose for kinks
  2. Test the timer control
  3. Test the lid switch (some models)
  4. Inspect the water pump
  5. Inspect the drive belt (belt drive only)
  6. Inspect the motor coupler
please rate my suggestion

May 21, 2009 | Bosch Nexxt Premium WFMC6400UC Front Load...

2 Answers

The softener holder just fills with water but will not drain.


Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

Dec 17, 2008 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Bosh washer won't dispense softener. cleaned the tray and tested it by filling with water and it drained completly out, so i know its not clogged. washed another load and softener still there at end of...


I had the same problem. I went to www.justanswer.com and asked the same question as you. I have copied my questions and answers into this reply. My Bosch Nexxt 500 Series washer has stopped dispensing fabric Sent to Appliance Experts 10/25/2009 at 3:24 PM My Bosch Nexxt 500 Series washer has stopped dispensing fabric softener; I also find water in the softener dispenser cup (little cup that pops out for washing - has two sides, one for softener and the other for bleach) after every load. I have tried soaking and cleaning the cup with a brush as the manual indicates with no changes; water still standing. I removed the dispenser and filled it with water. The water didn't run out until I angled the end with the drain hole slightly down. Then the water came out through the drain hole fine. I thought maybe I hadn't cleaned it properly and bought a new dispenser assembly; this is a big part with the dispensers for detergent, softener, and bleach. I replaced my softener dispenser cup with the new one. Same problem. Help.

Optional Information:
Make: Bosch Nexxt 500 Series
Model: WFMC3301UC

Already Tried:
I stated my case in my question, but I did disassemble the dispenser cup. There is no blockage. It looks just like the new dispenser cup in the new assembly I bought. I also have only ran bleach through the detergent dispenser 2 times in 3 years.
Status: Awaiting Expert Reply Value: $28 Answer 10/25/2009 at 3:26 PM (2 minutes and 40 seconds later) if the dispenser is clean, then you need to replace your cold water electronic water valve. This water valve has 2 solenoids. Once for the softner and one to fill the tub. The solenoid that fills the tub can be working normally while the softner solenoid will fail to open as far as it needs and will either not send water into the softner compartment at all, or will only fill very slowly leaving diluted softner in the compartment at the end of the cycle. Here is a link to the part you need to replace. This is the part that the cold water fill hose connects to on the back of the washer.
Here is the link to the part with its description. Good luck! http://www.repairclinic.com/SSPartDetail.aspx?s=t-WFMC3301UC-%3d%3di1105556&PartID=1105556

Jul 28, 2008 | Bosch Washing Machines

1 Answer

Fabric softener not draining during rinse cycle


What type of water hoses are hooked up to it? If you have the flood safe hoses with the check valve in them then there isn't enough water pressure to distribute the softener.

Apr 25, 2008 | Samsung WF337AA Front Load Washer

2 Answers

Fabric Softener Won't Dispense


The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Feb 11, 2008 | Maytag Neptune MAH6700A Front Load Washer

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