Question about HP Office Equipment & Supplies
Try this link = HP download =
1) Make sure you select the right version of Windows:
32 bit or 64 bit, depending on your installation.
2) Uninstall the failed driver. Check the device manager for
existing drivers, see if they are malfunctioning and
remove them using the device manager.
3) Follow the driver installation instructions exactly, some
USB devices must NOT be plugged into the machine until
AFTER the driver is partially installed,
This is because Windows plug and pray often mis-detects
the USB device and installs the wrong generic driver, which
then prevents the correct driver from installing properly.
5) Check your user settings and privileges, make sure that
you actually have full administrator rights.
6) Check the local policies, make sure that your user group
is granted printer installation rights.
7) It is not unusual for HP drivers to be flaky, because HP
has been at the bottom of the quality food chain for years.
After having a terrible experience with an HP Deskjet 1000c
large format color printer, which cost me over $1100 at the
time, I avoid HP like the plague.
Most of HP peripherals have only minimal controllers
inside, relying heavily on the PC and windows to do most
of the rendering computation, thus slowing down your
system and requiring very bloated device drivers.
These drivers are often written abroad or within sweat houses
in the US, employing low wage Russian Immigrants.
Once released, the drivers are never updated nor supported
by HP. At least that is what my research discovered with
This is not the company which Bill Hewlett and David Packard
started in the 1930's, 90 Billion in revenue not withstanding.
Posted on Jul 05, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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