Question about HP Printers & Copiers

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I have an hp psc 1300 series all in one. I have just got a new pc with windows vista and it will not load the software for the printer/scanner

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  • alan_pearson Jul 07, 2008

    Sorry, too complicated for me. I will get a new printer

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4 Answers

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Hi,
Try this link = HP download =
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=61956&lang=en&

1) Make sure you select the right version of Windows:
32 bit or 64 bit, depending on your installation.

2) Uninstall the failed driver. Check the device manager for
existing drivers, see if they are malfunctioning and
remove them using the device manager.

3) Follow the driver installation instructions exactly, some
USB devices must NOT be plugged into the machine until
AFTER the driver is partially installed,

This is because Windows plug and pray often mis-detects
the USB device and installs the wrong generic driver, which
then prevents the correct driver from installing properly.

5) Check your user settings and privileges, make sure that
you actually have full administrator rights.

6) Check the local policies, make sure that your user group
is granted printer installation rights.

7) It is not unusual for HP drivers to be flaky, because HP
has been at the bottom of the quality food chain for years.

After having a terrible experience with an HP Deskjet 1000c
large format color printer, which cost me over $1100 at the
time, I avoid HP like the plague.

Most of HP peripherals have only minimal controllers
inside, relying heavily on the PC and windows to do most
of the rendering computation, thus slowing down your
system and requiring very bloated device drivers.

These drivers are often written abroad or within sweat houses
in the US, employing low wage Russian Immigrants.

Once released, the drivers are never updated nor supported
by HP. At least that is what my research discovered with
my 1000C.

This is not the company which Bill Hewlett and David Packard
started in the 1930's, 90 Billion in revenue not withstanding.

Good luck

Martin.



and install

Posted on Jul 05, 2008

  • Martin J Stadler
    Martin J Stadler Jul 08, 2008

    Hi, Don't give up just yet,
    Let me know what kind of computer you have
    and what kind of operating system:

    Computer:
    Intel or AMD ?
    32 Bit (such as Pentium II, III or IV) or 64 Bit (Such as Core 2 Duo)

    Operating system:
    Windows 9x (95, 98 or millenium)
    Windows 2000
    Windows XP (Home or Pro)
    Windows Vista ? (32 bit or 64 bit)
    etc.

    I will do my bes to walk you through it,

    Martin


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Here is the solution :

Reference guide

Good luck

Thanks for using fixya technical serivices.

If you need more help just reply with a comment.

Posted on Jul 05, 2008

  • Deeps . Jul 05, 2008

    Installing the Printer Driver Located in Windows Vista

    The driver solution for this product is included in your Windows Vista operating system and is already on your computer.
    There is no need to download anything
    . Follow the steps below to quickly and easily get your product working with Windows Vista.




    Installing the printer driver







    1. Verify that the printer is turned on.


    2. Connect the Universal Serial Bus (USB) cable to the printer and to the computer.



    3. A
      Your devices are ready to use
      window might display on the screen. If the window displays and does not close automatically, close the window.



    4. Print a test page to verify that the printer is working correctly.





    Using the basic printer functions




    Printing








    1. Open the document to be printed in the software application in which it was created.



    2. Click
      File
      and then click
      Print
      .









    Scanning





    Scanning with Windows Photo Gallery









    1. Click the
      Start
      (
      ) icon.



    2. Click
      All Programs
      .





    3. Click
      Windows Photo Gallery
      .





    4. Click
      File
      and then click
      Import From Scanner or Camera
      .





    5. Click
      Import
      .





    6. Click
      Scan
      .








    Scanning with Windows Fax and Scanning















    NOTE:



    This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise.












    1. Click the
      Start
      (
      ) icon.



    2. Click
      All Programs
      .




    3. Click
      Windows Fax and Scanning
      .




    4. Click
      New Scan
      .




    5. Click
      File
      and then click
      Scan
      .









    Scanning with Paint









    1. Click the
      Start
      (
      ) icon.



    2. Click
      All Programs
      .




    3. Click
      Accessories
      .




    4. Click
      Paint
      .




    5. Click
      File
      and then click
      From Scanner or Camera
      .




    6. Click
      Scan
      .









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  • Legin Varghese
    Legin Varghese Jul 05, 2008

    download this file ...



    ftp://ftp.hp.com/pub/softlib/software5/COL10592/oj-30803-1/ep_rub_w01_ENU.exe





    and the installation procudure is ..



    Software Installation instructions:


    1. Click the Download now button.
    2. Choose Open to start the download and then follow the on-screen instructions to extract the installation files.
    3. Click Start and choose Run.
    4. Click Browse and navigate to the folder where the installation files were extracted. By default, the location is "C:\temp\HP_WebRelease".
    5. Select Setup.exe and click Open.
    6. Click Ok and then follow the on-screen instructions to start the installation process.
    7. When the installation is finished, connect the cable between your HP all-in-one device and your PC, and turn on your HP all-in-one device.



  • Legin Varghese
    Legin Varghese Jul 05, 2008

    Thanks for using Fixya.

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  • 426 Answers

Have you downloaded the vista divers? if not hang tight and i willget you a direct link

Posted on Jul 05, 2008

  • Lee N.
    Lee N. Jul 05, 2008

    see if you can get a model and/or serial number, this should be located on a tag on the bottom or rear of the printer Thank You

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