Question about Creative Labs ZEN V Plus MP3 Player
Subject: Technical Support Request - (ZEN V Plus) - Won't Charge
Date: Wed, 25 Jun 2008 21:48:23 -0400
I've had my Zen for a few months just past a year now. I could connect it to my computer and it would charge. Sometimes it would turn on but I could turn it off and then it would just be in "charging" mode.
Recently, I plugged in my Zen and it continued to stay "on" , so that it never really regained its charge. I tried to turn it off, but then it would just turn on again and be in "play" mode. I couldn't seem to get it to stay turned off so it could charge. Just by having it plugged into the computer it seemed to continually want to automatically turn on.
I tried to re-install my software CD, but that didn't seem to work. What is the problem, do you think?
Is there anymore information I can give to help solve this dilemna. It is unplugged from the computer now (no battery life - in the red - and not charging, obviously). I can turn it off when it is not plugged into the computer using the manual switch on the left side. It just seems to act up when I plug it into my computer.
The hardware icon no longer appears in the system tray as it did or would for another USB connection (eg. digital camera). Instead there is something that looks like an arrow and grasping claw or space age docking type icon. My blue button lights pulse on and off.
Does it have anything to do with my Windows Media player being rolled back to WMP 10? I've been having some issues with audio on that and not able to play CD's/DVD's without excessive stuttering.
What should I do?
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Posted on Jan 02, 2017
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