Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator
What does error code FF refer to? What part do I need to replace?
I had the same problem. I can tell you that simply unplugging the fridge and letting it defrost
isn't going to work. You need to get take it apart.
I had the Er FF code about 2 months ago and let the freezer defrost for a couple hours and it
started working again. Then two days ago I got the error again. This time I decided to get inside
First and foremost, UNPLUG the fridge and TURN OFF the water!
Next empty everything out of the freezer and start taking it apart. You have to get everything out
of it to get that back panel off. This includes the ice maker and the rails that the drawers slide
Now that the freezer is completely empty there are two screws that hole the back panel on. In my
freezer one is a white screw high in the center and one was a gold screw in the little panel that
the ice maker hooked up to.
Next grab the back panel by the little fins on the top of it in the middle. Give it a good firm
pull, but take care not to yank it too far... it's still connected by wires back there. When I
pulled my panel out I found a HUGE chunk of ice on the top of the panel just to the right of the fan
that feeds cold are to the fridge. Get that thing off of there taking care not to damage the foam
insulation and watch those shiny metal fins that are behind the panel.
While you're putting it back together try to dry everything off as much as possible (I tried see the
bright side of the whole evolution and realized I could really clean my freezer).
Once it's all put back together plug that baby in, turn on the water, and enjoy the next four hours
as it gets back to being cold.
I'd say you need moderate tinkering skill to do this. If you only own one screwdriver and you never
use it you should probably call someone.
Hope this helps!
Posted on Apr 21, 2009
ER FF = malfunctioning evaporater fan
Posted on Oct 05, 2008
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Posted on Jan 02, 2017
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