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We are having problems trying to crash our cumputer. The reason is children had downloaded some viruses and we have already did a back up of all good files needed. Now we need to crash it and reinstall drivers. Please if you could help me crash my computer, it will be greatly appreciated.

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Why in the world are you trying to crash your computer??? Just download a virus utility, such as Trend Micro or McAffee, and let it deal with the virus. If you are having problems logging in, restart your computer, and after it goes through the BIOS screens, before it brings up the screen that says "Windows XP" with the little progress bar, press F8. Select safe mode with Networking, wait for it to go though all of the MULTIDISK screens, and then download the virus utility. If this doesn't help, please report back and elaborate on everything. What computer you have, what you mean by "crash it" (reformat???), what drivers you need to reinstall... etc...

Posted on Jul 06, 2008

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Posted on Jan 02, 2017

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After doing my own investigation regarding this issues I came to the conclusion that there is no only one explanation to the subject, in fact you might have to try several steps in order to fix the problem. I would like you to try this steps:

1- Scan your laptop for viruses by using any anti-virus of your choice. If you don't have one, simply go to www.cnet.com/download and below you will have all the different brands available, some of them are free (AVG and Avira) or you can purchase Norton 360.

2- If your computer is running with Windows Vista or Windows 7 before booting, removed your battery then, boot up your computer. Once you are in right click on desktop > personalize > and scroll down where it said Windows Basic theme. According to Acer, Aero design witch it has to do with the cool design of the bar and special effect, can cause the computer to crash or turn off without reason.

3- Try replacing the RAM memory, located on the bottom in a special compartment. You can pulled out by removing one to two screw and the cover out.

4- Update your laptop BIOS and Windows Update. BIOS update can be found at the Acer website.

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I wish you good luck and hope that one of this steps helps you to fix the problem.

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