Question about Dell 3100cn Laser Printer
Printer keeps giving me erroe of 010-397
Can you help?
We had the same problem. I loosened the levers that hold the fuser in place, and the one on the left side (as you face the printer) came out. When I put it back in, it didn't click into place all the way and the error message came up. I pushed down slightly on the fuser, then pushed the lever toward the back of the unit about as hard as I dared until it clicked back into place. That locked the fuser into place properly and resolved the problem.
Posted on Oct 06, 2008
Ditto ... was able to get the blue lever to properly engage.
The pivot point for the left side blue lever (inside fuser housing) broke off allowing blue lever to be completely removed ... probably not what the engineers had in mind.
I tried david927 approach, but with too much resistance and not wanting to snap the blue lever, I almost gave up. My solution ended up being (with fuser seated) lifting ever so slightly on the blue lever and it engaged its slot in the printer body and seated properly and successful test print ensued.
FYI ... the lever snapped into place with very little resistance ... ~ 1lbs. of effort. My advice would be that if you are meeting more than the weight of your cup of coffee in resistance, you may want to back off and retry.
Posted on Jan 17, 2010
I change the black toner refurbish
my printer is dell 3100cn
display 004-321 reseat drum & restart de printer say
how i cant fix
Posted on Jun 05, 2010
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