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Refrig ok, freezer is warm - Whirlpool Refrigerators

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Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Posted on Jul 05, 2008

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Posted on Jan 02, 2017

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1 Answer

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Chances are if they are getting cool but not cold-

1) the evaporator fan in the freezer is not running
2) Defrost heater has failed
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Plug the unit back in or turn it back on, close the doors, and check temperature after a couple of hours of operation. If all OK, you will need to have the above tested, or, if you know how to use a multimeter and can read a schematic/wiring diagram, I can instruct you on how to check the above.

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