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Dial-up Internet connection problem

I recently bought a laptop but am unable to connect to the Internet thru the dial up modem. I also can't connect to AOL. I click on the AOL icon but the logon prompt page doesn't come up.
jtk9@aol.com

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  • JTK9 Jul 05, 2008

    I purchased laptop online at Best Buy(Gateway P-6860FX). Checked modem and it has Agere Systems HDA modem which the computer says works fine. I'm guessing that it has something to do with my AOL access. Whenever I click on the AOL icon it appears to load but doesn't bring up a login window. AOL is how I connect to the internet on my desktop comp. I've tried reloading AOL but getting same results.

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What model do you have. Perhaps whomever you purchased it from left the modem card out of it not knowing you would need it. There are 56k modem cards avail. that stick out of the PCMCIA slot. It is always an option. You can get them for like $5 on ebay.

Posted on Jul 05, 2008

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