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We have a brand new RF267ARBS and the freezer door has a tendency not to close properly,resulting in a massive frost problem. At times door has a problem sealing itself when we close the freezer door. I've checked for obvious food obstruction and have found nothing. Thanks for your help, Gregg

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  • if the installers have taken the doors off during the delivery then they may not have realigned the door properly. 
  • you can try to adjust the top door hinge or move some spacers from top to bottom or bottom to top.

Posted on Jul 05, 2008

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Back of freezer has frost and freezer wont cool to proper temp. icemaker etc also not working


Did you leave the freezer door open for a period of time while the refrigerator was running? Unplug and defrost the freezer manually with a hair dryer until all frost is removed inside and in back of the freezer. Reapply power and see if it will then cool/freeze properly. Let me know the results
APPLIANCE 911

Jan 10, 2016 | Samsung RH29H9000SR RH29H9000SR 36"...

1 Answer

My whole bottom freezer is frosted over what should i do


When a (frost-free) freezer is frosted, it is either not closing/closed properly - allowing (outside) air to get in ... or, there is a "leak" (in the freezer) allowing (moist) air to get into that chamber, and/or, the "fan" (system) that circulates/removes (moist) air from the freezer is not working properly or the "vents" are blocked.

Check the freezer door "closing" possibility first ... and if it's not the case, (get a technician/repair person to) check out the freezer circulation system.

Jul 16, 2014 | Maytag Refrigerators

1 Answer

The contents of the refrigerator freeze even on low settings


One of the most common problems with freezers is their tendency to build up a thick level of frost and ice that can disrupt performance. The ice can form on the hoses and cause the fan to freeze up. While you want the freezer to be cold, too much ice is not good for the freezer or the food inside it. There are multiple reasons a freezer could start to develop frost buildup.

Freezer Overstocked
Frost can build up in the freezer if there are too many items inside of it. Air cannot properly circulate around the freezer, so the areas with the sitting cold air can freeze the moisture. Frost continues to build up and accumulate, which then allows it to spread. If food is stocked up near the fan, cold air can't get past it, and the fan itself could develop frost to the point where it freezes and stops working entirely. This can be prevented by not overstocking the freezer and by evenly distributing food throughout.

Temperature Setting Too Low
The freezer should have a thermostat that regulates how cold it gets. If the temperature is set at too low of a setting, the freezer kicks into high gear, the air freezes outright and frost quickly builds up. Adjusting the thermostat to a higher temperature or level can counteract this problem, but you may need to de-thaw the freezer to eliminate the frost that has already built up inside.

Keeping the Fridge Door Open
Many people keep their fridge door open for extended periods of time while they examine the contents inside to see what they want to eat. This can contribute to frost buildup in the freezer, because the fridge is taking in a lot of warm air during this process and the fan pushes it up into the freezer. The moisture in that air is then quickly frozen, and ice can build up substantially as a result. The longer the fridge door is held open, the more likely this can occur, so the best solution is to only keep the fridge open for short intervals and then to not open the door again for a while.
Hope this tips will help you. : )

Aug 17, 2011 | Refrigerators

1 Answer

Door was not sealed tightly for about a day resulting in some frost inside freezer. Door appears to be closed but door ajar light is still lite and alarm is still beeping. What do I need to check?


The door seal has a magnetic property to it. Until the freezer gets to a certain degree the magnetic porperties of the door seal dont react properly. Make sure the door seal is properly adjusted. If the door was left open it could have semi warped the door. This gets corrected when temp drops to correct temp. Reset freezer by unplugging and waiting for a few minutes. If problem persist contact appliance technician.

If you have any more questions you can comment me back.

Jul 28, 2011 | Frigidaire Freezers

1 Answer

There is frost in the freezer. I thought it was frostless.


If you live in a humid environment its the water vapor in the air that is turning to frost in your freezer. Every time you open the door you are exchanging the cold dry air in your freezer for the humid air on the outside, and when you shut the door closed its this humid air that turns to frost inside the freezer. If its building up frost faster than normal you might have a door gasket that is leaking the cold air outside thus letting the humid air in, which is turning to frost. Check that your door is aligned properly and that the gasket is secure on the freezer door.

Hope this helps explain it.

Feb 01, 2010 | Kenmore 16.7 cu. ft. / 473 liter Upright...

1 Answer

Kenmore, bottom freezer, ice bldup in frzr til leaks on floor


The freezer will defrost itself periodically depending on the run times of the compressor. This is determined by the defrost timer and will shut the unit off and turn on a heater to thaw the frost buildup. The resulting water is then channeled to the defrost pan which rests on top of the condensor coil under the freezer section or on top of the compressor, (depending on manufacturer design). The tubing to the defrost pan could be plugged or kinked off. You may also need a modification kit installed to keep the defrost drain trough from freezing over. I would suggest you consult a local technician for advice in this area. Also, make sure all doors are sealing properly as an air leak will cause excessive frost build up and will have a tendency to freeze before it can all drain out, then any successive defrost cycles will overflow the trough and run out the front.

Nov 14, 2008 | Kenmore 63222 / 63224 Bottom Freezer...

1 Answer

Fridge not cooling properly set all the way to coolest setting freezer seems to be cooling ok


check coils underneath may be dirty, if frost in frz. back wall then you have a defrost problem. make sure door was not left open (accidently). make sure door closing properly and gasket is sealing properly. check to make sure light turns off when door closed. hope this helps if not contact us with any additional info. needed. thank you for your time.


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Jul 11, 2008 | Whirlpool Refrigerators

3 Answers

Bottom of ice maker/dispenser frosting over


Open the freezer door and look down the ice chute while you shine a flashlite up the dispenser cute from the outside. If you see light around the chute door, it needs to be replaced or something is wrong with the mechanism. The problem you describe is almost always air leakage around that flap.
Post back if you need more help.

Nov 17, 2007 | Whirlpool GC5SHEXNS Side by Side...

2 Answers

Frost buildup on ice/water dispenser


Is the trap door flap closing properly where the ice comes through the door? If open, warm air would be coming in frosting and maybe iceing things up

Aug 27, 2007 | GE GSS25QGPBB / GSS25QGPCC / GSS25QGPWW...

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