Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

1 Answer

Dyson DC14 bare floor adjustment knob not working

I am unable to rotate the adjustment knob inorder to lower the head to the bare floor.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 107 Answers

Clutch is broken needs a new clutch.

Posted on Dec 08, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I adjust height for carpet brush on DC28 Dyson animal?


Hi Laura, it's Jack at Dyson

DC28's selector pad (located by the red on/off switch) allows you to select the correct height setting for the particular flooring you're cleaning. Patented Dyson Airmuscle technology will then raise or lower the rotating brush bar within the cleaner head to the correct level for optimum performance, or shut it off for cleaning bare floors or delicate rugs.

adjust-height-carpet-brush-dc28-dyson-oxwm34v2ww5haas3o0iwr05r-1-0.jpg
I hope this helps, but if you have any further questions or if you're having difficulty with your DC28, you're welcome to get in touch directly. You can reach our experts by emailing askdysonUS@dyson.com

Mar 01, 2015 | Dyson Vacuums

2 Answers

All belts are good but brush will not turn


Hi Nabil, it's Jack at Dyson.

If you have a DC14 and the brush bar isn't rotating, it's worth checking to make sure the brush control on the cleaner head is set to 'Carpets', and not 'Hard floors'.

http://www.dyson.co.uk/support/dc14/dc14-all-floors/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-turn-with-the-power-on

Tip: The brush bar will never rotate when the machine is standing upright, so make sure you recline it down into the normal vacuuming position before testing it.

If you're confident the brush control is set correctly, but the brush bar still won't rotate when the vacuum is reclined, please get in touch directly so we can help further. You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 19, 2013 | Dyson DC14 All floors Bagless Upright...

1 Answer

Dyson dc14 brushes not turning


Hi there, it's Jack at Dyson.


I'm sorry to hear your DC14's brush bar isn't rotating. This could just mean that the brush control is set to 'Hard floors' rather than 'Carpets'. To check for this, please take a look at our Support guide:


http://www.dyson.co.uk/support/dc14/dc14-all-floors/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-turn-with-the-power-on


If you'd like further advice after running through these checks, you can reach our freephone customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).


Best wishes,


Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 04, 2013 | Dyson DC14 Bagless Upright Cyclonic Vacuum

1 Answer

Brush motor not turning on dyson 14 plsu


Hi there,

I'm sorry to hear you're having difficulties with your DC14. The brushbar will not rotate when the cleaner is standing upright, or if the brush control on the cleaner head is set to 'Hard Floors', so please check the machine is reclined into the vacuuming position, and the brush control is set to 'Carpets' before testing.

It may help to run through these troubleshooting steps to make sure everything is correct with the machine:

http://www.dyson.com/support/help.asp?article=668&product=DC14-PLUS

If the brushbar is still not rotating, it's probably best if you get in touch with us directly by calling free on 0800 298 0298 (UK), or 1866MDYSON (US). One of our experts will be happy to help resolve the issue.

Kind regards,

Jack
Dyson Online Customer Support

Nov 12, 2011 | Dyson DC14 All floors Bagless Upright...

1 Answer

Older dyson dc 14 control knob for swithing from carpet to floor


Most likely you need to replace the clutch assembly. This video will show you how to replace it.

May 26, 2010 | Dyson DC14 All floors Bagless Upright...

1 Answer

Dyson DC14 roller doesn't turn but everything else works. The belt is on correctly, the roller is clean and it turns manually so I can't figure out the problem.


The DC14 has a "brush control system" operated by a knob on the right side of the base. This knob has two positions: "bare floors" and "carpet". The roller will turn only when the knob is on "carpet", and even then only when the handle is tilted back (with the base still flat on the floor). The problem is that this system uses two belts, only one of which is easy to see. If you're sure that the control knob is in the correct position, and still the roller doesn't turn, then most likely the belt that you can't see is broken (that belt goes from the motor to the clutch mechanism behind the control knob).
Belt replacement on this model is not for the faint-hearted! To get an idea of what's involved, you can go to www.dysonmedic.com then scroll to the bottom of the page and click on "DC07 clutch replacement". It's a slightly different model, but the principle is the same. At least you will see how to remove the clutch cover so you can check on the other belt and confirm if this is the problem or not.
I value your feedback, so please remember to rate this response. Good luck!

Jan 18, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

How do we fix roller brush on dyson dc14 full gear?


Have you also checked that the brush control knob is set to "carpet"? The brush will not spin in "bare floor" mode. (Sorry if this seems too obvious to mention, but I see lots of Dysons where incorrect setting of that knob is the only problem.) Failing that, you almost certainly need a new drive belt.

Nov 13, 2009 | Dyson DC14 Full Gear Bagless Upright...

1 Answer

The adjustment knob for bare floor will not stay in position


broken catch. recommend dyson service as it is not user replaceable.

Jul 24, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

Works on carpet not on bare floors


It's not supposed to rotate on bare floors

Nov 14, 2008 | Dyson DC14 All floors Bagless Upright...

1 Answer

Belt not turning


Hi.

Your Dc14 will have A clutch unit.
Check that when you pull back handle to vacuum that the clutch control knob which is located front lower left side of machine moves to drive position & is not stuck in off or park position.
Rotate it to drive if its at off or park when you have lowered handle.

If adter checking this you still have no brush rotation you will need to remove clutch unit to either replace thr belts or fit new clutch.
Try this site for further help http://dysonmanuals.llc.nu/

Oct 27, 2008 | Dyson DC14 All floors Bagless Upright...

Not finding what you are looking for?
Dyson DC14 All floors Bagless Upright Cyclonic Vacuum Logo

Related Topics:

234 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Roger Potts

Level 3 Expert

694 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...