Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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Thermostat shows "Err" "FF"

Similar to another reader,. our kenmore bottom freezer (french-door) model displays ER on the left side and FF on the right side. We unplug the fridge and plug it back in. It goes away for a bit, but returns.

Refrigerator model #f795.77302600.

So, what part is broken and where do I get it and how do I replace it? Thanks for all of your help and assistance!

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  • mndipper Jul 05, 2008

    An addendum - the bottom freezer appears to still be working. But the icemaker, which we do not use, is all frozen over; we are defrosting it at the moment. We have unplugged the appliance.

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Well, this may be a solution, at least in our case. While were were unpacking the refrigerator and dumping food into coolers, we also unloaded the freezer, even though it appeared to still be running.

After clearing it out, we noticed that the icemaker device in the upper left corner was all iced up, like an old freezer does without self-defrosting. We thought our machine was a self-defroster and this made us suspicious.

We unplugged the appliance and defrosted this upside-down iceberg in the freezer. After it was cleared out, we plugged it back and and lo and behold, the thermostat came on! Here it is 12 hours later and it is still running.

So, it may not be the actual cause, but I can't come up with another solution at the moment. By the way, it makes us wonder if the error code "FF" that we had stood for "freezer fan". Perhaps that iceflow interrupted the fan or its circulation, somehow? In any event, other people with this same error code (FF) might check for icing forming around the icemaker.

Posted on Jul 06, 2008

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