Question about Lexmark X4270 All-In-One InkJet Printer

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Cannot scan Each time I try to scan the program freezes but the computer continues to function fine. I hooked up scanner to my laptop and it works perfectly. I have reinstalled the program and it's still the same. Any Ideas

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  • Anonymous Jul 10, 2008

    it will print, fax but will not scan what do I need to do

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Does specifically the scanning software freeze or is it the application your scanning into? For example....does it freeze if you insert a picture into word using TWAIN as a source?

If it is actually the scanning component that freezes I would look for third party software that might be conflicting with it. Scan using Adaware or Spybot for spyware, remove the Google desktop and Yahoo toolbar applications if installed, and look for other similar programs like the HP picture viewer which tries to pull media from SD cards and cameras and may be similarly trying to access the scanner.

Posted on Jul 23, 2008

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Posted on Jan 02, 2017

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I had the same problem with my HP Officejet J5780. I just got it to work with a different paper size.

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