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Usb ports quit working in gateway laptop

I have a gateway6520gz laptop running windows xp and about 3 weeks ago all 4 of my usb ports just up and quit working. The only thing I had plugged in was a usb mouse. I tried plugging in my printer thru the usb ports but nothing. The device manager shows them says there is nothing wrong. I did a restore with backup and a destructive restore I also reinstalled the chipset drivers I also went into the bios setting and disabled them tried that then went back into bios and enabled them. I have tried everything but replacing the motherboard. The computer is a dec 2005 model with an upgraded memory to 1gig.

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  • Wendy Gamble Moore
    Wendy Gamble Moore Jul 04, 2008

    I am not an expert in any way but have worked with computers since 1995 but I am stumped with this. I cannot think of anything else to try. even gateway themselves dont have any more suggestions for me? Maybe someone out there had the same thing happen? **crosses fingers** I dont want to have to replace the motherboard as I just dont have the money and my son uses this computer for his online vocation.So it is something I really need to fix for the printer part at least as I can just use the touch pad for the mouse.**grumbles as that sucks using that,flares the arthitus up in my hand's**

  • Wendy Gamble Moore
    Wendy Gamble Moore Jul 04, 2008

    nope,had tried that once before to no avail but gave it a shot once more. I am not scared to try something more then once =) but no go. ty n e ways

  • Wendy Gamble Moore
    Wendy Gamble Moore Jul 05, 2008

    tried that and didnt find anything highlighted as not working. Went through the list and started the sthat were not started that had to do with services that controlled devices and programs.thanks anyways

  • cyberwolff Dec 29, 2008

    I have a Gateway laptop model M360 from 2005. Same problem. Running XP. Gateway site says support was farmed out to another company. They say my model doesn't exist!!

    The number is right on the bottom of the laptop with serial #
    This is one Brand to avoid.



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This article references a Dell computer but maybe it'll work for yours.

Posted on Jul 04, 2008


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