Question about Whirlpool Duet 3.8 cu. ft. Front Load Washer

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Whirlpool Duet Sport Front Load Washer Model #H7HB41OB (3B)

My new machine seems "off balanced", it makes a lot of noise and rocks around during the spin cycle so much that I had to turn it off during it's first load and have not been able to use it. How can I remedy this problem?I bought this machine new from my local Sears. They sold it as a floor model and someone had already purchased the dryer so I got a pretty good discounted price. When the machine was delivered it was brought to my attention that all floor models were sold "as-is". This is a problem because there were only two stabilizing bolts that didn't really fit for the move and no user manual to let me know how to properly care for and use my new machine.

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  • headcasesoft Aug 23, 2008

    I have had the same problem, lots of noise and vibration. the machine walks all over. I cant leave the machine while it washes , because it will move to far .

  • Tman_apex Mar 25, 2009

    How can I get to the tub and basket for a Whirlpool Duet Sport 3.8cu. ft. washer?

  • Anonymous Apr 26, 2009

    what does error code F-21 mean

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Hi,
The User manual and warranty guide are available for downoad Click HERE

Make sure you keep the receipt with the warranty, as your 1 year guarantee starts the moment you bought it.

If you think there is a material/ manufacturing defect - phone the number on the warranty and get it repaired FREE. You have as much right to this as someone buying mail order.

Sort out any issues you have now while it is covered.

It does not matter who sold it to you or that it was unwrapped and on display - this shop is not a customer. You are.

Thanks for using Fixya! If this solves your problem, please rate as such. Thanks.

Posted on Jul 04, 2008

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1 Answer

Washer balancing load, during spin cycle wasker shakes and walks



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When my washer did that, I found that the shocks that hold the tub were bad...

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