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You forgot to sign on. Enter your sign on code and press the clerk or cashier button to sign on. If you don't know the secret sign on numbers, you can program new sign on codes. Most of the cash register programming manuals are here: https://the-checkout-tech.com/
my phone does the same thing, i called my service provider & they told me that it was because i didnt have good service rfor internet where i lived at. but i learn to constantly keep retrying to connect to server and it'll eventually work
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