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My computer's CD-rom or DVD-rom doesn't work at all. The device manager says: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. By the way, it's PIONEER DVD-RM DVR-K17 ATA DEVICE

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Install drivers that came alogwith the installtion cd your drive..

Posted on Jul 04, 2008

  • Anand Salunke
    Anand Salunke Jul 04, 2008

    Thanks for your rating..

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Posted on Jan 02, 2017

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My dvd rom is not working becouse an error in driver HPDVDRAM GS30


Optical drives are more forgiving.
Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install.

Dec 12, 2012 | HEWLETT-PACKARD HP ENVY 15 Series Notebook...

1 Answer

I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

1 Answer

MY DVD-RAM is not appearing in MY COMPUTER but seems okay though. I can't access, it doesn't appear but it boots from start up like putting booting cd to it seems okay. I do not know exactly what...


Okay you tried using 'regedit.exe. Now try this;

Left-click on Start, then right-click on My Computer. (Windows logo button, Computer, for Vista and Win7)

Left-click on Properties at the bottom of the fly-out menu.
Left-click on the Hardware tab.
Left-click on Device Manager.

When Device Manager loads, left-click on DVD/CD-ROM drives.
Right-click on Mashita DVD-ROM U870BJ

(Yes I know you have been to Device Manager. Just wanted to make sure all i's are dotted, and t's are crossed)

Left-click on Properties.
Now left-click on the Driver tab.
Left-click on Uninstall.

A Microsoft 'squawk box' will come up.
"Warning you are about to uninstall this device.
It's okay. Left-click on OK.

Close ALL windows, go back to your desktop screen.
Shut the computer down normally. (NOT restart)

Wait 1 minute, turn the computer on.
When Windows has fully loaded you should get a pop-up out of the system tray,
"Found new hardware".

And perhaps another pop-up, "Found Mashita DVD-ROM device"

Post back your findings in a Comment.

Regards,
joecoolvette

Sep 04, 2011 | Computers & Internet

1 Answer

I'm Cambodian customer for sony VGN SR25G. now I cannot see the CD Rom driver in window explorie please help me thanks in advance


Go to Device Manager. Uninstall the CDROM.

Vista:
Start>Control Panel>System Maintenance>Double-click on the Device Manager icon.

XP:
Start>Right-click on My Computer>Left-click on Properties>Left-click on the Hardware tab>Device Manager

In Device Manager left-click on the + sign next to - CD/DVD-ROM drives.
Right-click on the name of the CD/DVD drive.
Left-click on Uninstall.

Windows will come up with a warning,
"Warning you are about to uninstall this device."
It's okay. Click on OK.

Close all windows go back to the desktop screen.
Restart your computer.
After Windows loads you should see a pop-up out of the system tray,
"Found new hardware device"

There may be another one that follows,
"Found XXXXX CD/DVD drive"

You've just made Windows match up the driver/s for your CD/DVD drive.
If you cannot use the optical drive now, suspect the laser optical eye may be dirty.
Use a can of compressed air for computers, and clean the optical drive out the best you can.

[Computer has all power removed. Remove the AC adapter (Charger) and Battery. The optical drive tray is left open before turning the laptop off, and removing power]

Or use a device for cleaning the optical drive.

If it doesn't work past this point suspect a bad optical drive.
They are rated in hours of usage.
(Life Cycle)

For additional questions please post in a Comment.

Regards,
joecoolvette

Jun 21, 2011 | Computers & Internet

1 Answer

Hi, The DVD/CD Rom Icon has dissapeared on My Computer. When I go to control panel - device manager and click on the dvd/cd rom drive icon I get the following message in the genaral...


You will need to re-install the driver. Right click the device in device manager and select properties. Navigate to the driver section and uninstall all existing drivers. (It may *not* give you the option to do that, depending on how corrupted the driver is, but it should.)
Reboot the PC.
Upon reboot, Windows should find the new device and install generic drivers. It will probably ask you to reboot a second time.

Apr 07, 2011 | LG GSA H62N Super-Multi - Disk drive - DVD...

1 Answer

My DVD/CD-ROM drives stop working. On the device manager itb says, Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)


Hi friend,
Firstly you update the DVD/CD-ROM drives form device manager and restart the system,if nothing happning in that condition you need to reinstall the DVD/CD-ROM drives through CD or net.

Thanks,

Feb 25, 2010 | LG SecurDisc 20x Internal Double-Layer DVD...

3 Answers

My DVD rom drive is not working I cannot "see" it on the system I have this error message "windowns cannot load the device driver for this hardware. the driver can be corrupted or m missing error code 29...


Check in device manager. To do this. 1st right click my computer, 2nd Click properties, 3rd click hardware, 4th click Device manager, 5th check that the computer is seeing the DVD/CD-ROM drives by double clicking the DVD/CD-ROM drives words or click the + symbol next to DVD/CD-ROM drives, the drop down menu will list your device if it’s there. If a device is listed double click the device. If it says it’s working properly click driver in the top bar and uninstall, then re-boot, the system will re-load the driver on re-booting. If the driver was corrupt it will re-install it correctly.
If the system cannot find the driver on re-booting it's missing from the systems file, go to the Support Fujitsu site and download and install the driver. Its free all you have to do is put the laptop details in the appropriate boxes and all the drivers for that laptop will be listed.
From your description of the error message it’s no doubt a corrupt or missing driver.
Hope this helps.

Feb 24, 2010 | Compaq Presario V4000 Notebook

1 Answer

My cd/dvd drive has stopped working it says- Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)- what can i do to fix it...


Click Start
Click Control Panel
Click System
Click Hardware
Click Device Manager
Expand the CD/DVD branch of the tree.
Right-mouse click on the CD-ROM, and choose "uninstall" or "remove".
Restart your computer, and Windows should "find new hardware", and should load the correct device-drivers for your CD-ROM.

Dec 10, 2009 | HP Computers & Internet

1 Answer

How can i download the matshita dvd ram uj 8505?


Hi there.
If its Vista you are using, right click on "computer", select "manage" a window will pop up, select "device manager" you will now see a list of devices, look down the list and locate the CD/DVD Rom, click on the + icon next to the CD/DVD, right click on it and select "uninstall". restart the machine and load windows up as usual, the drivers for the CD/DVD will install automatically and you should be able to use the CD/DVD Rom.

Good luck and thanks for using Fixya!!!!

Mar 02, 2009 | Compaq Computers & Internet

1 Answer

DVD/CD-ROM driver does not not run any types of disc.


Dear Xu Ling ,
Its O.S. related problem please try to install this drive on another Computer and i'm sure it will works perfectly. in this case you have to re-install the OS on your Existing Computer, if you wanna use it on your own PC.

Takecare

Mar 26, 2008 | Computers & Internet

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