Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 No change. Your solution did not do anything. At power on, screen is frozen at "SanDisk" screen.

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  • Anonymous Jul 05, 2008

    Mp3 player freezes at "sansa rhapsody" and the screen goes blank. I tried to remove and replace the battery but theres no results. I even plugged my mp3 player to computer without the battery, it came on but still did the same thing........help!!!

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Double check one more time - because i did not post one, but several solutions - did i reset the device? did I upgrade to the latest firmware? did I download the Sansa Recovery Tool and use it (you may have to remove the battery to update the firmware successfully or use the recovery tool)? did I try a different USB port on the same computer? did I try plugging my player into another computer?

If you tried all of the above, and it still doesn't work, then there is a hardware problem with the player and it will need to be replaced - call Sandisk and find out if you are still in warranty.

Posted on Jul 06, 2008

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http://www.sansaworld.com/
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