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Problem for PC Desktops
Generic problem for all PC Desktops
Norton not loaded purchased from
By pelican12Jim on Jul 04, 2008
norton not loaded purchased from internet, did not get email with produt key, i'm 79 and mest it all up, please help me. mr james monksfild, email pelican12@talktalk.com.
thank you.
Solution #1
posted on Jul 04, 2008
ø First of All Shut Down your Computer.
ø Restart Computer and Keep Tapping F8.
ø Choose Safe mode with Networking and Press Enter. (Win XP or 2000).
ø Run Windows in Safe Mode Click Yes.
ø Restoring Windows to a previous point
ø Click Start, Programs or All Programs, Accessories, System Tools, and then System Restore. The Welcome to System Restore window opens.
ø Select restore my computer to an earlier time, and click Next. The Select a Restore Point window opens.
ø Select a bolded date and a restore point, and then click next
ø (Note: - You need to choose a Date before the installation of Norton)
ø Click OK if a pop-up window about closing programs appears. The Confirm Restore Point Selection window opens.
ø Click Next. The computer should shut down and turn back on automatically after the restoration completes. The Restoration Complete window appears.
ø Click OK. The computer has now been restored to a previous time when it worked correctly.
ø (Note: - If an error message appears saying that the computer cannot be restored to the point you selected, try a different restore point)
After the System Restore is complete, and the computer starts successfully, update the computer software as follows: - 1). Update the system virus definitions. 2).Get the latest critical system updates using Microsoft's Windows update.
Once all this is Done you Need to Download and Install Norton Again.
ø Restart Computer and Keep Tapping F8.
ø Choose Safe mode with Networking and Press Enter. (Win XP or 2000).
ø Run Windows in Safe Mode Click Yes.
ø Restoring Windows to a previous point
ø Click Start, Programs or All Programs, Accessories, System Tools, and then System Restore. The Welcome to System Restore window opens.
ø Select restore my computer to an earlier time, and click Next. The Select a Restore Point window opens.
ø Select a bolded date and a restore point, and then click next
ø (Note: - You need to choose a Date before the installation of Norton)
ø Click OK if a pop-up window about closing programs appears. The Confirm Restore Point Selection window opens.
ø Click Next. The computer should shut down and turn back on automatically after the restoration completes. The Restoration Complete window appears.
ø Click OK. The computer has now been restored to a previous time when it worked correctly.
ø (Note: - If an error message appears saying that the computer cannot be restored to the point you selected, try a different restore point)
After the System Restore is complete, and the computer starts successfully, update the computer software as follows: - 1). Update the system virus definitions. 2).Get the latest critical system updates using Microsoft's Windows update.
Once all this is Done you Need to Download and Install Norton Again.
Yes
No
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