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Norton not loaded purchased from

pelican12Jim on Jul 04, 2008

" "

norton not loaded purchased from internet, did not get email with produt key, i'm 79 and mest it all up, please help me. mr james monksfild, email pelican12@talktalk.com. thank you.

Solution #1

posted on Jul 04, 2008

technotech

Rank: Wiz
Rating: 81%, 159 votes

ø First of All Shut Down your Computer.
ø Restart Computer and Keep Tapping F8.
ø Choose Safe mode with Networking and Press Enter. (Win XP or 2000).
ø Run Windows in Safe Mode Click Yes.
ø Restoring Windows to a previous point
ø Click Start, Programs or All Programs, Accessories, System Tools, and then System Restore. The Welcome to System Restore window opens.
ø Select restore my computer to an earlier time, and click Next. The Select a Restore Point window opens.
ø Select a bolded date and a restore point, and then click next
ø (Note: - You need to choose a Date before the installation of Norton)
ø Click OK if a pop-up window about closing programs appears. The Confirm Restore Point Selection window opens.
ø Click Next. The computer should shut down and turn back on automatically after the restoration completes. The Restoration Complete window appears.
ø Click OK. The computer has now been restored to a previous time when it worked correctly.
ø (Note: - If an error message appears saying that the computer cannot be restored to the point you selected, try a different restore point)
After the System Restore is complete, and the computer starts successfully, update the computer software as follows: - 1). Update the system virus definitions. 2).Get the latest critical system updates using Microsoft's Windows update.
Once all this is Done you Need to Download and Install Norton Again.

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